Torrance, United States
3750 Garnet St
N/A
+1 3103712431
My father was there for a couple of weeks. They were very good to me and my father his whole stay. Everything and anything I needed I was always helped. My father even improved so much! Sabrina was always a sweet heart and always took care of me when I called. The social worker Maurene was always a big help and even found a board and care home for my father in 3 days of my request. I was very happy with this place and have nothing bad to say. Thank you guys again!
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Horrible place. They need to be investigated. The staff there treats the patients very bad. I witnessed a worker pulling a senior ladies hair and she was crying because it hurt. She kept doing it as she kept whining. They also make fun of the patients and visitors. The manager there older lady was so rude and unprofessional. She needs to be fired. She screamed across the hallway to me because I was wearing flip flops. And literally started a fight with me and my sister because the way I was dressed. Who are you to tell me what to wear? I couldn't believe this place and this crazy lady. We got out of there and put my grandma to a better living facility.
NEVER, I REPEAT, NEVER SEND ANYONE YOU LOVE HERE.
Terrible service, if you really care about your family member don't allow them to stay in this place. They lack of professionalism, customer service, empathy towards there patients, and installations are not all that good. I really don’t take time to do reviews, but when it comes to a love one I think we all want the best for them and I just hope it helps in some way.
DO NOT SEND YOUR LOVE ONE HERE!! You are better off burying them alive than to leave them here!! Management & Staff is malicious, unprofessional, unqualified, and trained to lie!! This has to be the worst place in California!!!! Baycrest should be shut down immediately and staff should be arrested for mistreatment of elderly people.
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