Bay Family Eye Care

  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon

Elkridge, United States

bayfamilyeyecare.com
OptometristEye care centerSunglasses store· Optometrist· Eye care center

Bay Family Eye Care Reviews | Rating 4.3 out of 5 stars (5 reviews)

Bay Family Eye Care is located in Elkridge, United States on 7310 Esquire Ct Suite 3. Bay Family Eye Care is rated 4.3 out of 5 in the category optometristeye care centersunglasses store in United States.

Address

7310 Esquire Ct Suite 3

Phone

+1 4107964555

Amenities

Toilets

Accessibility

Wheelchair-accessible toilet

Open hours

...
Write review Claim Profile

P

Paul Kang

I really hate to leave a poor review for an optometry, having been an ABO optician and NCLE tech for 9 years. Having said that, their business practice is really poor. The staff is not very competent, and more importantly lazy. They failed to find the VSP coverage that was active, and when they couldn't they kicked the responsibility to the patient and make the patient do their jobs. Rx check, which is the responsibility of the OD, is pawned off to the tech who does not have the clinical scope to do anything about the errors in Rx. This is done to reduce doctor's chair time, and it does not serve the patients well. I don't even know if these techs are licensed. Knowing what I know, I questioned their practices. When I did, I was met with super passive-aggressiveness and they tried to charge me for the Rx check that was covered under the VSP. VSP can help to accommodate many varying situations (like a pandemic), but this office was not even willing to try. I have spent many hours talking to VSP. They have NO intentions of doing so for their patients. This office will take advantage of you if you don't know what your rights are. If you do, then they try to weed you out by making your life difficult. This is not how you advocate for patients, and not how you run a clinic. However, it maybe a shrewd business tactic. You as a consumer and a patient, have the option of what you choose to accept as a standard of care.

A

Adam Wells

I love Dr. King. She is always knowledgeable, explains things well, and does a first rate job. I hate going to the doctor and always feel like I am failing something when I don't get a 20/20 diagnosis (and I am FAR from 20/20). She makes the visit enjoyable. I couldn't recommend her more.

S

Sanket Makwana

I was looking for an eye care that was open on Saturdays so it doesnt conflict with my work schedule and I was happy that I came across Bay Family Eye Care. Everything was fantastic, the staff, the doctor, the choices in eye wear, welcoming environment and more. Over all this place is fantastic and will definitely be coming back again!

V

Valeria Hayes

I cannot say enough nice things about Dr. King and her staff. The environment is nice, staff is courteous and understanding, respectful, and always willing to help you feel at ease. The same goes for Dr. King. She explains what she is doing and makes sure the patient understands her procedures and any instructions. I have been a patient of hers for more years than I can remember and cannot say enough good things about her practice and I will definitely continue to see her in the future and recommend her.

T

Tracy O'Connor

Loved Dr. King! Best eye exam I have had in a while. Staff were super helpful as well!