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BD'S Hardwood Floors Inc.

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Raleigh, United States

bdshardwoodfloors.com
Flooring storeFloor refinishing serviceFlooring contractorWood floor installation serviceWood floor refinishing service· Flooring store· Flooring contractor· Wood floor installation service· Wood floor refinishing service

BD'S Hardwood Floors Inc. Reviews | Rating 4.7 out of 5 stars (5 reviews)

BD'S Hardwood Floors Inc. is located in Raleigh, United States on 12220 Raven Ridge Rd. BD'S Hardwood Floors Inc. is rated 4.7 out of 5 in the category flooring storefloor refinishing serviceflooring contractorwood floor installation servicewood floor refinishing service in United States.

Address

12220 Raven Ridge Rd

Phone

+1 9198477444

Service options

Delivery

Offerings

Repair services

Open hours

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D

Darron Owrey

I'm sure the service is great, but the initial communication was so poor that it seemed best to move on. Tried submitting an estimate request through their website. No reply for days, not even an automated \We received your request\ response to let me know it even made it to them. About a day after, I got a reply in the form of a single line of text of a quality you'd expect from a Twitter DM, not a professional correspondence: No letterhead, no signature. I felt the need to verify that the email was legitimate, not that of some scammer who managed to stand up a fake store website. I sent a reply email immediately, accepting their proposed day and offering a large block of time in which they could pen me in for an estimate. I received no response, which left me looking out the window all Tuesday wondering if their estimator would arrive during one of my business meetings. They didn't show, and there was no attempt to contact me for a reschedule. I took the initiative the next day to call them and get the reschedule, but alas, the voicemail box was full. I'm sure this is all a sign of the company getting a flood of business, but effective communication via email has been an essential business skill for over fifteen years, and many prefer this method over antiquated games of phone tag. For your sake, look into this.

J

Jay Davis

The absolute best Hardwood floor company in the business! You will not find anyone else that even compares! BD's never disappoint with their work.

H

Houston Vaughan Jr

The utmost professionalism with pristine, precise, punctual work ethics. A true gem to find. The entire staff is a joy to do business with, flexible, and a good sport about this storm we've just had. I highly recommend. 5 star quality.

A

Alan Levine

We recently had our kitchen floor replaced with hardwoods by BD's Hardwood Floors and we could not be any more satisfied with job and the quality of the work. The work was completed as it was estimated, on schedule, on time, and on budget. The quality of the work is outstanding. They are also very nice to work with and it was a great experience working with a small business owner rather than a big flooring company. We had them do a small job for us a few years ago when we had the living room and den hardwoods done. The other company refused to complete a small part of the work on our stairs so we called BD's. We were not disappointed. The only regret I have now is that I did not have BD's do the hardwoods in the living room and the den. The new kitchen floor looks great and feels even better. The color is perfect match but the finish is much much better. We may even have them efresh\ our living room, den and front hall in a couple of years. Brian's instincts are top-notch. He is a great problem solver, which is needed for any home repair or renovation. You will not be disappointed by putting your trust in them. They are honest and fair, punctual and manage the job very well.

F

Frances Wilson

Can't say enough about the service I received from BD's Hardwood Floors. Brian came out and gave me an estimate. Brian's was not the least expensive, but I felt the quality of the job would be better. Brian told me it would take three days. The other two contractors were going to get the job done in a day. When I asked how long I could expect the finish to last, Karen from BD's told me that its been 10 years since her floors were done, she has high traffic and the floors still look good. The other's said maybe five years. The price difference in the three quotes I received was nominal, but the quality of work is why I chose to contract with Brian. Brian and his crew were here when he said he would be on each of the days. They put up plastic to keep the dust from floating through the house from the sanding. He put one coat of stain and three coats of poly. I love my new floor.

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