Beaver Falls, United States
104 Pappan Business Dr
N/A
+17245303760
Pathedically understaffed is putting it lightly. Resident care is lacking to say the least. The memory care leader couldn't care less about the residents on the dementia unit and talks bad about employees that actually care. The residents on memory care have no activities to stimulate them, daylight keeps them in a drug induced stupor, cold cuts are a common dinner for them. Showers and regular brief changing is often not done on both sides. The assisted living living aside isn't much better, except they get a little better care and food. Neglect is still rampant. Caring employees are often ostracized.
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My mom has been at Elmcroft in Beaver Falls for several years and she is so happy! My brother and sister in law visited several places and all of us are so pleased with the care our mom gets. She loves the activities, the outings, she raves about the food and staff, and she calls Elmcroft “home.” Since Covid 19, we have not been able to visit, her days are quieter with the residents having to eat in their rooms and no sitting outside on the well loved porch. However, Elmcroft has done an outstanding job keeping the residents safe. Our mom has friends. When I visit from out of town, I am warmly welcomed by a staff who likes the residents and their jobs. I get to participate in the games like Cornhole, exercise group, everything which makes my mom so happy. I enjoy visiting and have fun with the residents. Thank you, Elmcroft, for making my mom happy and thank you for treating the residents with dignity and respect. A tough job as the residents are there due to memory issues, etc, and I have only witnessed patience and kindness from every employee. Candy (Cavett) Markovitz
Understaffed, Staff is poorly trained, and Poor organization. My brother and I were there visiting my mother when I overheard the staff make fun of a resident. Another day I stopped by to visit my mother and I heard the staff complain and roll their eyes.
Seniors that live here are not fees lunch if they are not back before noon. This is absurd, and in humane....
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