Bedford, United Kingdom
Harpur Centre, 28 Horne Ln
N/A
+441234347344
I went in during lockdown, very clean and safe and professional team. Optometrist was extremely quick and they changed my prescription and Chris was really helpful and cheery which really brightened up my day and went out of his way to make sure I got the frames I wanted. First time there and I’ll definitely be returning!
like
Helpful staff, many option of galsses and sunglasses also contact lenses, profissional doctor for eye test.
Good service but canfeel busy in small shop with number of people
I damaged my glasses badly last Saturday and went to my local Vision Express in Bedford, I was looked after by Christopher, who in my opinion went the extra mile to ensure I left with a pair of glasses. He managed to find a frame that took my lenses and get them to fit in as best they could. I walked away able to see and a much happier person. Thank you Christopher M.
Store opened punctually. Adam was polite - conducted all pre tests professionally. Optometrist (I won't mention her name), made me cry. Spoke to me like I was a naughty school child (I would know as I am a teacher). When a patient comes in with a problem they have been suffering with for years thinking something serious may be wrong, they do not need a slap on the wrist. A little kindness goes far. Helena was lovely. Explained everything well. Polite and professional. Even cleaned my glasses and did an amazing job. Star rating pulled down heavily by the unkind Optometrist, who did try to adjust her attitude after she realised she had upset me.
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