Belleville, United States
232 W Main St
N/A
+1 6182074930
Wheelchair-accessible entrance
Even though he was short handed, the owner did everything he could to get me in to replace my tires and keep me posted on their progress. I also ended up getting an alignment and my filters replaced, so it took a little longer than I expected, but it needed to be done. I like how they also tell you what else isn't working or is on its way out but don't pressure you to get it done right away. At some point in the near future I'm going to need a new battery and to replace my tire pressure sensors, but those aren't immediate needs, so we can wait a little longer. I also like that their location was close enough to where I'm staying that I was able to drop my car off and walk the mile back instead of waiting. The building is kind of old looking and didn't feel as clean as the one back home, but I didn't have to wait inside, so it wasn't a big deal.
like
Very nice guys took great care of me in a hurry I highly recommend this place for new tires or even mechanical work Update:3/18/2020 I had to return for a replacement tire today. Mike took great care of me very quickly. I love this location. Great guys. Thank you!
Customer satisfaction is more than just a motto but a goal to achievement this is what I found from this Franchise. Not all news is good news but they strive to make it helpful.
Was able to get my oil changed and out while I waited. Nice and helpful staff who helped with issues on my van that they were unable to fix at their location.
Made an appointment at 9AM, dropped it off at noon, and received a call 2.5hrs later that they would not get to my vehicle in time. All I needed was a rear brake pad and rotor replacement. Mechanic refused to do it without charging a 10 brake inspection fee first. It took them 5.5hours after I scheduled an appointment for them to call and tell me they wouldn't even get to the inspection, and asked to keep my vehicle over the weekend to \possibly fit in Monday\. Mechanic refused to apologize and tried to paint it off as me being unreasonable and irate. All I needed was a call that they did not have time to see my vehicle. Period. Had to cancel my anniversary plans with my husband due to car not being repaired. Instead, we bought all the parts at AutoZone, invited a mechanic friend over, and had a great time learning to do it ourselves. So I saved myself a few hundred , learned a new skill, and got to bond with my husband and a friend. Mechanics here are rude and completely disrespectful of their client's time and needs. I used this shop numerous times in the past, and their mechanics have gotten progressively rude over the years. This was my last time going there.
Deli
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