Bellevue, United States
15617 Bel-Red Rd
N/A
+14255589082
I love this clinic! Everyone is so friendly and knowledgeable. They also have a great selection of glasses!
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This is a wonderful place for eye care. The facility is clean and has a warm and bright atmosphere. The staff are very friendly and courteous. Dr. Matney is very knowledgeable and was able to correct my prescription to allow me to see correctly without headaches. Previously the eye doctor I saw gave me a prescription that was too strong which made it difficult to wear my glasses. They were also able to help me find a lighter and stylish set of frames that fit my face correctly. (Previously, my frames were too heavy and squeezed my head so I would end up with a headache after wearing for a couple of hours. The frames were too long and had been bent all the way around my ears to stay on.) Another aspect that I really appreciated is that I didn't feel pressured to buy glasses from them and they were very patient with me trying on a plethora of glasses before finding the perfect pair. They also have some trendy designers like Kate Spade which is what I ended up deciding on.
The best vision care. So nice and helpful.
I don’t usually post reviews whatsoever. However, I decided to post my experience this one time because it has been horrible so far. I visited their office approximately a year ago. It took them 3 visits to figure out what’s right for my eyes. First visit everyone was friendly and welcoming but when I had to go back for the next 2 times the front desk employees made me feel uncomfortable like it was my fault or something that I was getting wrong prescription? This year, I had an insurance change then I had to reach out to see if they accept my new vision insurance. I’ve called 3 times already and every single time the lady who picked the phone had got my information and told me that she would check to see what my insurance covers and that she’d get back to me within couple hours. Well it has been almost 3 months and have heard none.
Recommended by a family member. Was able a next day eye exam. Upon arrival I was greeted with a very sincere smile and salutation. From beginning to end of my appointment, the staff was extremely friendly, polite, professional and knowledgeable. They took time to answer all my questions and concerns. I highly recommend this clinic for anyone that appreciates good customer service and care. Thank you all at Bel-Red Vision Clinic for making my appointment an actual enjoyable experience. You have a client for life.
Deli
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