Bellevue, United States
230 Bellevue Way NE
N/A
+1 4256880344
Wheelchair-accessible entrance
Anthony smith was phenomenal. Hafiz the day prior was also an amazing salesperson. Jordan the assistant manager was also very professional and polite. A very good crew.
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Staff was friendly and helpful. Had good covid pre-cautions. Definitely recommend.
Anthony Smith the Eyecare Advisor was engaged and caring which made my experience very pleasant - end results I purchased 2 pair of eyeglasses I'm very happy with ! I've worn glasses daily for over ten yrs now, so thought I knew just about it all regarding eyewear, eyeglasses maintenace, and durability, however, Anthony (Tony) enlighten me on things that seem to be very helpful. I witnessed Tony engaging with his co-workers and other incoming customers in a friendly manner. Thank you Tony & LensCrafters Bellevue for my awesome experience!
The experience of eye exam and frame picking was good. But when I was picking up my new glasses, I realized that they messed up my lenses order, the glasses' power was wrong. Thus they need to reorder my lenses and let me wait for another 2 weeks.They did not offer any compensation for this mistake, not even a accelerated shipping or ordering. I am speechless about this situation, they should do more training on their employees, so that they won't do more things this unprofessional!
Refreshing in presentation considering the stress of the times. Pleasant and personable, representation was wonderful. I really appreciated the service and knowledge expressed w/ the explanation of sales plans. Staff was engaged, and cared. Thank you!
Deli
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