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Proliance Surgical Specialists at Overlake

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Bellevue, United States

proliance-sso.com
Surgeon· Proctologist· Surgical oncologist

Proliance Surgical Specialists at Overlake Reviews | Rating 4.5 out of 5 stars (5 reviews)

Proliance Surgical Specialists at Overlake is located in Bellevue, United States on 1231 116th Ave NE #535. Proliance Surgical Specialists at Overlake is rated 4.5 out of 5 in the category surgeon in United States.

Address

1231 116th Ave NE #535

Phone

+1 4256881916

Service options

Online care

Amenities

Toilets

Accessibility

Wheelchair-accessible entranceWheelchair-accessible toilet

Open hours

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Vladislavs Dovgalecs

The person in the billing department is very unprofessional and rude. We called about the bill which was clearly overbilling (we have high deductible which wasn't met). She was bluntly refusing to negotiate the total amount owed despite our best arguments. Before the call, we sent a registered letter explaining the whole situation and offering a check for the amount we thought as fair for the services offered (the average other doctors typically bill). Needless to say, there was no response, just a revised bill. When we asked whom we can get to complain about this situation, she said there is nobody we can talk to - \pay up the bill\, she said. This totally doesn't sound right. My wife left the call in tears from the demeaning attitude and total lack of empathy. This employee must be clearly sent for re-training!

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nomi a

Front desk people are worse, I have tried to explain but they won’t listen, one just hung up on me second even won’t listen at all. It’s like place where you need money to get in they don’t care about you at all. They think you are nothing for them beside couple hundred dollars

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Ольга Дутова

Doctor Helen Kim is an amazing and very attentive surgeon. I had a multiple hernia removal plus diastasys repair surgery and it went really well, and the recovery was quite fast and not too bad. 3-stars, as there is a lingering issue with the payment, which hopefully will be resolved soon.

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Anonymous S

Great surgeon!

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Thomas Neiman

Had a double hernia repair surgery with Dr. Cho about a month ago. I feel great and am able to return to my active lifestyle. Dr. Cho used robotic surgery for the operation which seemed to decrease the level of swelling and pain. This allowed me to avoid using the prescription pain meds after 4 days. I’m left with 3 scars each less than an inch long and barely noticeable. The anesthesiologist was great at reading and calming my nerves before surgery. Ultimately, my experience was characterized by professionalism and compassion for the patient. I would recommend!

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