Belton, United States
203 N Cedar St
N/A
+1 8163227777
Wheelchair-accessible entrance
Excellent service and next day turn around!
like
Absolutely awful experience at this location. Took our blanket in to get it cleaned, had a few spots that we knew they probably wouldn’t be able to get out. However, when we went to pick it up there were yellow streaks going down both sides of our 300 down comforter. We left it there so the manager could take a look at it and not only was she rude and unprofessional, but, she lied and told both me and my boyfriend different things. She told us that she would call us the following day, but never heard from her. I just understand how you run a business with such horrible customer service. Thanks to Sandy, (i believe that was the managers name) We will never drop our dry clean items at Pride Cleaners again.
I didn’t have a bad experience but it wasn’t great either. We just can’t get jeans starched how we like them but I think it’s due to the area. If you like your jeans starched find a more rural cleaners. Pride is good for 90% of your needs though! Every time I’ve gone in the staff is always kind and helpful.
Great experience! Courtney came outside to my van to get my items so I didn’t have to take my baby out of her car seat. You don’t see that level of customer service very many places any more. I will definitely be back!
Very displeased! Damage my jacket by melting the detail trim on the lapel. I ask before I left my clothes if they could clean them properly . Stains were left on my other items, even though I was told they prespot clothes. Nothing was done about it. The clerk McKinsey was very disrespectful and tried to avoid talking to me. Her response was if I send them back they will look the same. I am calling the headquarters.
I went in for 5 white Tshirts and a white coat that needed laundering. I was told the White coat would be dry cleaned and it would be cheap for the 5 tshirts to be washed and fold serviced because they charge per pound. I was told they’re very light so it would only be a few dollars at most. ....... my white jacket was so dingy when I got it back it is noticeable against all other whites now. It had never been washed and only worn two times prior to me taking it in for a freshen up. It was triple what I was told upon retrieval of my items, and when I asked why the worker at no idea. Then they called back and someone else tried to convince me there was a sign (the first girl and I looked for any clues that would indicate why my bill was so high, and I have a picture of the one shelf in the building). She said the sign on the shelf told me that the minimum was 8lbs or something so that’s why I got charged for. I have a picture of a shelf with no sign! And charged for 8lbs of laundry for 5 tee shirts? I never got a call back from a manager and I called three times after when no manager was there. I bought the 25 yearly membership for a “discount” and still ended up paying a ton of money on my first visit for 6 items. I requested a load of wash/fold for free since I had nowhere near 8lbs and they just told me no and there’s nothing they can do because they don’t make their own prices. (But can quote them at the register somehow). My shirts were also returned extremely wrinkled and I had to iron each one individually which was more work than if I had just washed and dried at home to fold immediately. Highly disappointed in the customer service there.
Went to pick up my shirt today that I took in to have the pit stains removed. But instead received a shirt that looked the exact same but with worse stains. Was told that they could remove the stains but we would have to pay for a different kind of cleaning. But that's what we took it in there for in the first place so what we wanted wasn't done and we were still charged for something that we didn't ask for so I could get my shirt back. Never coming back here again. If only I could rate lower than 1 star.
They offer military discount and have always delivered for me. I’ve taken personal and work clothes, minimal issues were corrected. Cashier’s have always been friendly and professional.
Deli
The best companies in the category 'Deli'