Bend, United States
624 NW Hill St
N/A
+1 4159729500
Wheelchair-accessible entrance
After some struggles to find someone that knew how to groom our Portuguese Water Dogs (Holly and Ivy) ... we found Jen at Bend Groom. She is AWESOME ... our dogs loved her, and they looked better than they've ever looked, sporting their new eal\ PWD clip. Jen takes her time, does it right, and totally avoids the \Dog Grooming Conveyor Line\ that other groomers use to maximize revenue and minimize quality. We're thrilled to be in the rotation now, and hope Jen never moves away.
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Groom Bend's owner/groomer and her associates take great care of my dog, Wilson. I am always extremely happy with the thorough and gentle job they do. They pay attention to the details of how I'd like my dog's haircut and consistently have Wilson looking simply adorable and just as we like to see him look. As importantly, my dog is comfortable there and never needs to stay for an inordinate amount of time. Wilson has Addison's and Jen and her assistants make adjustments for his special needs. I feel privileged to be one of Jen's clients and totally trust her knowledge and judgment regarding the care of animals. Groom Bend is another reason living in Bend, Oregon is such a joyful, comfortable place to reside.
Excellent service, they took great care of my dog, Puka.
I brought my poodle in for a groom and had a wonderful experience. But when trying to book another appointment, they waited until I had been on the schedule for a month to tell me it’s been too long since her last appointment and they wouldn’t take her because of a liability issue of her being matted. “Sorry. Can’t help you.” Poor customer service, if you ask me.
I love Jen and Groom Bend! This has been one of the best grooming experiences I've had with Wilson - my Lhasa Apso mix. No dog is a huge fan of getting groomed, but I know Wilson is comfortable and in good hands when he goes to Groom Bend. Jen is very caring, the staff is fun and the establishment is clean. I am really glad I found Groom Bend and have recommended them to anyone that has a dog that needs regular grooming. Thank you Jen for taking such good care of my Mr. Wilson!
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