Haines City, United States
36205 US-27
N/A
+18634221289
I've had Ben's Soft Pretzels many times before, there is one near my home town. They are the BEST! Worth the drive to a farther away Walmart just to get a Cinnamon Sugar Jumbo with vanilla. The staff was very nice...Have A Pretzel Day back at ya.
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Benz soft pretzels is no longer located inside the Walmart whereabouts and location on known
I just bought a cinnamon pretzel there today and when entered , two employees sitting at the table on the phone and one comes around and greets me and i ask how long will it be for a fresh pretzel - she comments shes only selling what she has at the moment and then stated she cant make any at the moment because she on her break ?? but yet there were two employees there so what both employees go on break together -so i then commented OK thinking they have to be recently made therefore i gave it a shot but to make a long story short my pretzel was hard as a rock stale and not good. talking about the disappointment , I mean what ever happened to customer service, needless to say i wont be going to this Bens pretzel anymore.
As a Google guide it is very important for me to write accurate reviews. With that said if it were not for the awesome taste of Ben's pretzels this place would fail. So there were not any fresh pretzels available. So the girl was texting with a Walmart employee taking Thier break in the only available chair not even eating a pretzel. I think his name was Jacob but it was six days ago. So I pay for the pretzel first, had I not I would have walked out. She chatted with the employee taking her time. Rather than finishing the prep she waited on other customers. Putting my wait time even longer. We decided to buy the box on line. It's not my first bad experience there.
Best pretzel ever even better than Aunt Annies price-wise in size wise
Only one worker was there so she had to multitask...waited 25 minutes for our pretzles to be made along with other familes waiting for their order. As the worker was making the pretzels a customer was leaning over the glass talking to her and Im sure spreading germs into the mix which wasn't corrected by the worker. Asked her how much longer with the response of "5 more minutes" they over charge for dipping sauce as well! Instead of having your workers chill on their phones when not busy, have them bake pretzels ahead of time so this would not be an issue in the future. That "butter" that was brushed onto. The pretzels after they were baked..basically water. It added NO flavor what so ever.
Delicious and friendly service. Open 10 to midnight, not hours above
Best pretzels around.
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