Search Icon

Bentley Chelmsford - Grange Motors

  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon

Chelmsford, United Kingdom

grange.co.uk
Bentley dealer· Auto broker· Car repair and maintenance· Car service· Car dealer· Car repair and maintenance service· Chauffeur service· Used car dealer

Bentley Chelmsford - Grange Motors Reviews | Rating 4.3 out of 5 stars (5 reviews)

Bentley Chelmsford - Grange Motors is located in Chelmsford, United Kingdom on Eastern Approach. Bentley Chelmsford - Grange Motors is rated 4.3 out of 5 in the category bentley dealer in United Kingdom.

Address

Eastern Approach

Phone

+44 1245932814

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible entrance

Open hours

...
Write review Claim Profile
D

Darren Lowe

DO NOT USE THIS DEALER. After owning Bentley cars for the last 21 years this is the worst service I have ever received. A straight forward service turned into a disaster. A simple request to check the power to the boot on my GTC turned into hinges being replaced, which I now believe were not required as the same problem re occurred after I collected the car, when I then found out all it needed was a power charge as I expected. I asked for my key fobs to be changed when it was serviced and was surprised to get a call half an hour before I was due to collect to be told the car wasn’t ready as the fobs were arriving the following day, so the car was left with them to complete. On collecting my car you can imagine my surprise when I looked around the car there was masking tape on the boot lid which the advisor and I removed, then there was a muddy boot print on the glove leather trim and the passenger seat and I was then told by the way the air-con was not working (which was before the service) and they will contact me with a price to repair. (that price took 11 days of me chasing to receive) Then I was given my old keys back still expecting to be given my new fobs but was told they still haven’t arrived. I complained to Bentley Essex and received no response so I sent an email to Bentley Motors GB on 23/04/2020 and it must be a standard implemented as they haven’t responded to that email or the follow up emails either. My second Bentley is also now looked after by the local Rolls Royce main dealer and the service is excellent and you feel as though they care and are interested. They also carried out the air-con repair using the same Bentley parts for under half the price I was quoted. If you care about your car or pocket find an alternative dealer.

K

Kwex Nw

Lovely bunch of people here. Kevin and Stephanie are lovely. Five stars to the Grange Chelmsford crew

T

Tim Williams

Picked up my new car early Monday morning! From start to finish dealing with Grant Field from sales was very friendly, professional, fast and efficient. It was a very seamless process from deposit to collection, very happy with the level of service, highly recommended.

H

Harry Brown

Lewis is a credit to the team & also spoke with Phil who is very customer centric. Recommended.

T

Tee Rex

Great customer service friendly staff and very Knowledgeable and professional definitely worth travelling outside London for that special family like treatment... Highly recommended

Top 10 companies in Bentley dealer category

Close