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+441183240078
I ordered logs for Christmas on 11.12.19 Apparently there was some sort of problem at the depot/yard Logs were promised for delivery week beginning 6.1.20 I am still waiting and have been unable to contact the company on the phone and my emails go unanswered. What is going on?
like
Bag of ash came liberally mixed with birch, 2nd order was better, all ash, but the kindling didn't arrive and repeated left messages have not been responded to. Not bothering with these people again.
Not happy at all. A lot of e-services but no essence. You will find nobody for days and days and suddenly you will receive a message with the delivery date (mine was 11 days from order. I left 3 messages saying that nobody could be around on the slot that they suggested and they refused to change it. Not polite not flexible not reachable at all. Poorest service.
Very worthy cause. Good prices and worth a visit. Check opening hours and possibly call ahead before you come though.
Don't expect them to be by the phone when you call - leave a message and a very courteous chap will call you back. If you've ordered before, and leave your name, they look up your previous order - very organised. If you opt for delivery and stacking, the stacking is so damn neat, it puts mine to shame. Not the cheapest, but a good cause, and great customer service.
Deli
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