Bern, Switzerland
Bubenbergpl. 3
N/A
+41 313362111
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible liftWheelchair-accessible seatingWheelchair-accessible toilet
Friendly and helpful staff. But I will never understand Swiss-Bank's opening times. It's a historical quirk that persisted to the present day. These days we'd be better off literally just inverting these times. It's open just exactly during the times you have to be at work - even with the laziest of jobs you won't be able to ever go to a Bank.
like
Client since many years. Best service I know. Friendly staff. Prices compatible
Unbelievable incapable and lazy customer service. They were sending me my replacement card for over a month, 2 times the card didn't reach me, 3rd time they sent it to their other branch, it didn't also reach them. I was on the calls for about 4 hours in total in that month, with about 8 different people, all extremely unhelpful and ignorant. At the end I had to get the account at the other bank as I urgently needed my card for travel. It's impossible to grasp that this sort of meltdown can happen in Switzerland in 2019 in one of the world's biggest banks.
Location
Waiting time is extremely long, everytime I've been there it was the same
Ok
Ich wollte mein Konto künden. Nach einer 30min warten habe ich nachgefragt und keine Sau hat es interessiert ob ich schon eine halbe Stunde warte oder nicht. Einfach nur arrogant und unterste Schublade!!!!
Ich wollte ein Firmenkonto bei der UBS eröffnen. Nach einer Wartezeit von 20 Minuten ermahnte ich zwei Angestellte das ich schon länger am warten bin und in 5min zu Konkurrenz gehe wenn sich niemand um mich kümmert. Ich habe mein Firmenkonto nun bei der BEKB.
Deli
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