Bethany, United States
7021 NW 23rd St
N/A
+1 4053848061
Wheelchair-accessible toilet
Terrible experiences at this Bethany location. MULTIPLE TIMES I've tried setting up an appointment through the Firestone App. I was confirmed on my first appointment time just for them to turn me away when I got there. I was able to get another time scheduled while I was there. When I finally got the service done, 4 new tires and an alignment, my tire light was on, on my dash. I asked them and they told me it's not their fault or their problem so they will do nothing. I had another appointment scheduled for Sunday at 12. Never heard back and when I called to try to schedule then was told they don't have any openings till the next week but the app states many available time slots.
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So I will ONLY be using this Firestone location from here on out. The Store Manager, Chase Phiilips, is absolutely amazing!!! I had encountered a couple problems with the Shepherd Mall location (Store # 15474) managed by Rick Taylor, which were left unresolved by Rick. So I took my vehicle to another location (Store # 22063 in Bethany OK). Chase and his staff were extremely busy, but after telling them what the other location did, they fit me right in. If you are needing any repairs, please choose this location and ask for Chase!! Thanks again.
My mom and I were passing through OKC from Las Vegas to Delaware and got a flat tire. My rim was cracked. They squeezed me in on a Friday evening to figure this out. They don't sell rims but referred me to a salvage yard that was open on Saturday morning. I got my rim and this Firestone put it on for me first thing Saturday so I could hit the road by noon. Even recommended a good breakfast spot to take my mother. Excellent service and was very cheap. Breakfast was great too before we hit the road. Thanks for everything
We like this Firestone. We live in McLoud, and prefer to drive to this location.
They've always been efficient and helpful at this location, even taking a look at things or airing up a tire even though they don't have time to do the full work that day. I highly recommend the tire warranty, as well, free replacement with no questions asked within the warranty period.
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