Bethlehem, United States
300 Exchange Blvd Suite 100
$$$
+1 6784259175
N/A
Outdoor seatingDeliveryDrive-throughTakeawayDine-in
Good for kidsToilets
Wheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
CoffeeComfort foodKids' menuLate-night foodQuick bite
I was appalled by the sloppiness and the lack of attentiveness. In the thick of a mid-breakfast rush. At least 5 of the crew members were doing nothing. I ordered a large Dunkachino, and at this moment I’ve been waiting 15 minutes. I am also observing crew members eating a plate of French fries brought in by a neighboring store, while they are preparing food, and drinks for the customers. I am not surprised on this visit, due to the fact that these conditions have been present in all of my recent attendances. Do not come to this location if you are in a hurry, or have any desire for well prepared food or sanitary work habits. The location in Winder will work remarkably faster, and the extra 10 minute drive will no doubt save you 30 minutes. Update: I waited 30 mins, got up and notified them I had been waiting for so long. One employee agreed to make it and compensated with an extra free coffee. Added on a star, for a single employee who understands how to care for upset customers.
like
A great place to stop for fresh donuts!
Quite disappointed with the morning crew on 1-30-21. We are avid Dunkin’ goers and today was very disappointing. We arrived and ordered around 11:20am, and currently still waiting for our coffee. We’ve been up to ask, and they were quite rude. There was a shorter boy with a Dunkin mask on behind the counter clearly rolling his eyes about us “inconveniencing” him. We have just received our coffees at 11:36am. While we waited, there were numerous people in the drive though, driving away. As well as inside, people were receiving drinks and donuts before us. We also witnessed a lady bring a large tray of fries from next door to add a distraction to the employees. I’m all for rewarding good work... but this was not the case. The attitude of that employee with the wrap was very distasteful. I work in the service industry and I know how difficult it can be. Making a coffee and stop eating fries on shift is unacceptable. Very disappointed.
Always a pleasure to get my coffee, every morning at the same time. I saw a new lady today, might be a fresh hired. She was confused, didn't get the order right...
This is the mocha mint for Christmas. Its delicious. With just enough mint. Not overpowering. And you still get the mocha. The lady was nice at the window as well.
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Good for kidsToilets