Bethlehem, United States
2830 Easton Ave
N/A
+1 4845263555
I called 3 separate times and had wait times exceeding 10 mins each time without anyone ever answering. This is absolutely unacceptable customer service. Or better stated a complete lack of service at all.
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Scheduled appointment for 10am, I am still waiting to be seen by the doctor. This wait has now turn into a 50min wait. I had to ask the receptionist what’s going on. Not great customer service. If I didn’t have a cough, I would have left long ago and went to an urgent care. I don’t like this type of service. Since they changed their name they went down hill with customer service. Deplorable!
My kids have been here since they were babies.. best doctors office ever! The staff is excellent and anything we ever need they always respond to us immediately.. thanks to helen,shirly,nicole,and all the nurses and doctors for all you guys do for us...
Lynn Phillips is wonderful. Hold time when calling is ALWAYS horrible. Always at least twenty minutes and more times than not am proceeded to hold a second time trying to make appointment. Considering switching to somewhere that is easily accessible.
Called to ask a question and was on hold and then hung up on since it was near closing time. They don't even care how important the question was and probably could have answered it very quickly. Horrible. Go elsewhere
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