Search Icon

Betten Baker Buick GMC Cadillac Midland

  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon

Midland, United States

bettenbakermidland.com
Cadillac dealer

Betten Baker Buick GMC Cadillac Midland Reviews | Rating 4.3 out of 5 stars (8 reviews)

Betten Baker Buick GMC Cadillac Midland is located in Midland, United States on 2400 N Saginaw Rd. Betten Baker Buick GMC Cadillac Midland is rated 4.3 out of 5 in the category cadillac dealer in United States.

Address

2400 N Saginaw Rd

Phone

+1 9896311444

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible entrance

Offerings

Car washOil changeRepair services

Open hours

...
Write review Claim Profile
L

L Manda

It isn’t very often I leave negative reviews. I like to always give people & businesses the benefit of the doubt. However, my experience with this dealership was probably the worst of all the dealerships I’ve ever visited. I’ve been looking to purchase a new vehicle so I visited this dealership on a Saturday looking to test drive the new Buick Envision. I worked with the General Manager, Aaron, who quickly pulled around the car I was interested in. I have a Marketing degree so I expected the scripted sales pitch and the pointing out of every feature of the car. I had researched this vehicle meticulously, so I pretty much knew everything I was looking for in the car and what other cars on the market that were comparable to the Buick were offering. It took no time at all to pick up on the details that were definitely exaggerated and incorrect in his pitch. Throughout the entire sales pitch I was being talked at like there was no way I would actually be purchasing the vehicle. After the test drive, we discussed vehicles & the features I wanted. I was told I’d receive a call the following Monday with details on what he had found....a call never came. Very poor customer service in my opinion. It seems like Mr. Burch is more interested in having cars race off the lot and money rolling in than actually taking care of people. I find this attitude of his very ironic since he said he’d “over pay” for my current vehicle just to gain my business. If you aren’t ready to sign papers at the same of a finger I’d suggest you go somewhere else.....ladies especially. Plenty of other dealerships with kind, caring sales people who aren’t just looking to collect a commission.

J

Jason Sheffer

Had a good experience with the service team!! Took my 2020 GMC in and had all my questions answered. They even followed up with an email. Very impressed.

G

Geoff Carrie Burr

The lack of mask wearing during a global pandemic was atrocious. There was one woman who worked there that was actively coughing while not wearing a mask or even covering her mouth. After speaking with the general manager, I am lowering my review from 3-stars to 1. This is clearly a business that does not care about the health and safety of their employees or customers. Nor do they care about customer service. Luckily this is GM country, so I will be taking my business to one of the other GMC dealerships in the future!

T

Teri Tidwell

He did everything he could to make the sale happen that day and we were able to take the car with us.

S

steven ohman

I came in because of a holiday sale. GM had imported extra salespeople to help out, and I started off dealing with one. Absolutely terrible salesman, didn't listen to anything I said or wanted. I left, frustrated. Came back the next day because I really wanted the truck. I ensured I got a salesman that actually worked there. Scott, the manager, Owen, the salesman, and Courtney the business manager were all amazing. They answered all my questions and helped me make the best decision and got the best deal. They really took care of me and my needs, and they are the sole reason I ended up buying a truck from them.

G

Gary Schulz

I had a prescheduled appointment for a simple oil change. I waited for more than an hour. That is way too long. I do not plan to come back. There are much faster and less expensive options.

L

Leroy Richards

Very nice and kind and respectful they helped us get into a newer vehicle when our equinox was not in the right way to be on the road

J

Jami Cynecki

My husband and I purchased a used vehicle here with Owen and are so happy with our purchase. We got a great deal and couldn't be happier. Thank you to Owen who was able to answer our questions and was excellent at communicating to us throughout this process. We would definitely come back in the future if we decided to buy another vehicle.

Top 10 companies in Cadillac dealer category

Close