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Very unhappy. I ordered from the Biblioagora.eu website, carefully avoiding the British one in order not to have to pay custom duties, since I'm in the continent. I was hoping the parcel would come from Greece or elsewhere in the continent. Now the parcel has arrived, shipped from the UK, and I have to pay one third of its value in custom duties! I have written to them now, I hope I'll hear from them soon, but for any future order I'll choose bookshops located in Greece. Nowhere in the website they say this might occur, plus they use UPS for the shipping, which is well-known for passing everything through customs to charge a huge amount of money for handling. Never again.
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very disappointed with after sales service. i have ordered 100 worth of books from here. only partially delivered and i have not heard back from them when i have raised the contact form! update 27/12/2020: i have recevied an email to say they are willing to refund the undelivered books. update 17/01/2021: very disappointed, no further word since the initial email on the refund. it would have been helpful to hear back on the progress of the refund.
I have been using Bibliagora for some time now to order my mum her Greek fiction novels. Delivery has always varied; however, I ordered a couple of books on 2nd October and am yet to receive them. I have sent three messages via their website messaging system, and haven't received a single response. You cannot get in touch with anybody in this organisation. Very unprofessional!
Great selection of Greek literature. Thank you guys!
Very slow service and not correct outcome
I ordered 2 books in January. 15 days later I was informed that they had been shipped (despite being marketed as arriving within 15 days). When another 15 days had passed after shipping, the books had not arrived. I emailed the shop and had no response. It's now April, I have moved out of the flat to which I ordered the books and still have no reply from the seller.
Fast Service. Excellent Educational Greek books! Thank you
Good quality books and well packaged. Delivery could be faster from Greece, but it was free, so no complaints.
Deli
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