Birkenhead, United Kingdom
4 Bebington Rd
N/A
+441516430730
Appalling service. I purchased a weight loss calender through a website called Epsy on 1/01/18, and the supplier was ladybugs picnic. I waited over a week and it did not arrive. I called the organisation and the lady who answered was very unpleasant on the phone. She said she would have a word with the gentleman in charge and get back to me. She then said I'd need to wait as it's more than likely the calender is sitting in a pile somewhere because of the Xmas holidays. I waited another week as requested. I must have called this place 4 times, each time I was told either she will go and speak to the other gentleman and get back to me, however she never did, or I was told she would see about getting another one sent, but didn't. After the 4th phone call she told me she had sent another one in the post. No apologies for the lateness or the numerous phone calls I've had to make. This gentleman she kept referring to never had the decency to pick up the phone and call me either, just kept relaying msgs back and forth.To the receptionist, please learn to have some manners when answering the phone and dealing with the public. No professionalism, simply answers the phone with a \hello\. I had to ask if it was ladybugs picnic I was through to. Boy does she make you feel uncomfortable talking to her...just so unpleasant and comes across like she can't be bothered to deal with anything. Never will I order through this company again.
like
Ideal for little people parties
Well organised and clean facilities
Great for the kids
Deli
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