Birmingham, United Kingdom
223 Holyhead Rd
N/A
+44 1215519988
DeliveryIn-store pick-upIn-store shopping
Inexperienced staff, ordered a part online from there website. When I called to see if it had arrived I was informed they don't offer the service to order online and the information was wrong. Even though I had a enail confirmation with the ref numbers, address and phone number etc. After spending 16mins on the phone with being told the same thing I hung up. I then called back n asked to speak to the mgr Manni, instead of an apology for the lack of professionalism, and wrong information given previously I was told the part I ordered was cheap. I told him I know what I ordered and why I ordered the one I did but he should of been acknowledging the fact incorrect information was given. I have been using Autowise for almost 20yrs and for this factor I will not be using them again.
like
Only went ro speak to someone no purchase don't know anything about the business
Staff has a limited knowledge
Some of the most honest and kindest people around. I really appreciated their integrity and how patient the staff are.
Good service great communication
Deli
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