Biscoe, United States
232 McCaskill Rd
N/A
+1 9104289691
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
I bought a grade A, drive tested transmission with 115k Miles. I paid 1650 150 for 2-3 day shipping. This was supposedly already out of the donor truck and would be crated and shipped out that day or by next morning. 4 days later it was being removed from the truck and getting ready to be shipped. At the very end of day 7, it was delivered to the shop. This thing was nasty muddy and greasy. Had it installed, only to find it was missing 4th and 5th gear. Hard shifted from 3rd into 6th. Had truck sent to Toyota to flash it. They concluded same as the original shop, that valve body was bad and needed 3500 rebuild on top of the 2400 that I already spent on this one. Eastern originally offered to discount 800 of the purchase price, which meant I would have 1000 in a 200 transmission core. Then it was offered a 1650 refund, but I have to get it shipped (another 400) or drive the 225 miles each way to deliver myself. No resolution to date!
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The staff are great and very helpful. Great prices.
Called on a Monday Afternoon for a third row seat that was listed on Car-part with a picture. The picture showed a seat in great shape. Paid over the phone with a credit card, Was told the seat would be out Tuesday at lunch time. My driver showed up (185 Miles from me) to pick up the seat and the seat was no good, Was told they had pictures to send me but they forgot to send them. Complete waste of a day to go pick it up.
I had purchased a set of door panels online from these guys and when they pulled the panels off the vehicle, they say that the condition of the plastic was severely weathered and contacted me to see if I wanted to purchase with a discount or if I wanted to cancel the purchase all together. I see no reason why people would leave such bad reviews for Eastern Auto Salvage because they provided outstanding care and were honest with the situation. I don't believe that we are seeing the scope of these bad reviews. Thanks again EAS for being an honest business .
Horrible and terrible unprofessional customer service! They get annoyed about trying to help you on what you need from the front desk! I will definitely not recommend anyone to buy from this savage yard! They will rather charge you extra to pull parts out for you rather to let you pull yourself! I was told my part was getting shipped to a certain day and turns out they haven’t even shipped it out after waiting a week! Be aware everyone!!
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