Denver, United States
850 W 62nd Ave
N/A
+13034304338
Really bad customer service! The lady that answer me for questions about billings was not polite and had an attitude.
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I called Blackford on a whim after a quick Google search when I needed an urgent visit when our scale stopped working. They came out within 2 hours of placing my phone call. Anthony was amazing and quick with his analysis. He informed that we needed a new scale and explained in detail why it was needed. He then had a manager email me a quote for a new scale they could provide for us quickly. All of our veterinary vendors could not supply anything quickly (more than 5 days was quoted at 3 different locations). We decided to purchase this scale and it was shipped same day. We received it even before the day Blackford quoted. We had to borrow a scale from our sister clinic until the new one came in. Anthony came back later that day to calibrate that scale so it was accurate for our patients. This past Monday I called to schedule someone to come out this week to calibrate and level our new scale and was informed that someone would call me back to schedule. They were able to have a technician come out same day and get everything set-up for us. I have been amazed at the customer service I have received from this company. It is definitely something that I do not see enough of from the majority of companies out there today. It was a breath of fresh air!!
Nice folks. Reasonable prices. Knowledgeable. They found just what we needed and took care of everything including the state licensing.
An employee from this company was blocking an exit out of a business told him if he could please move the truck so I could get by this employee proceeds to lose his stuff cussing me out telling me to get in my car or else threatening me. how unprofessional of an employee and company representor.
Good people they don't have it they will find it
Deli
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