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Abelglass uPVC & Aluminium windows, bifold doors, folding-sliding doors, splashbacks & mirrors

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Blackpool, United Kingdom

abelglass.co.uk
Glazier· Double glazing installer· Glass & mirror shop· Glass merchant· Glass repair service

Abelglass uPVC & Aluminium windows, bifold doors, folding-sliding doors, splashbacks & mirrors Reviews | Rating 4.1 out of 5 stars (5 reviews)

Abelglass uPVC & Aluminium windows, bifold doors, folding-sliding doors, splashbacks & mirrors is located in Blackpool, United Kingdom on 361 Blackpool Old Rd, Highfurlong. Abelglass uPVC & Aluminium windows, bifold doors, folding-sliding doors, splashbacks & mirrors is rated 4.1 out of 5 in the category glazier in United Kingdom.

Address

361 Blackpool Old Rd, Highfurlong

Phone

+441253893355

Open hours

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A

Adele Miller

Incredibly poor customer service, product and fitting. I paid over 5,000 for a bi-fold door system, along with other UPVC doors the total amount I paid to the company was over 8,000. This was in 2011. From the outset the bi-fold doors did not function properly. In 2016 , the Managing Director visited my property and said the bi-fold system needed attention. Despite several phone calls Abel Glass failed to send an engineer. The doors limped on, not functioning properly until finally in July 2020 they became completely stuck shut. I contacted Abel Glass again and they sent an Engineer to site. The engineer spent about two minutes inspecting the doors. He said he knew exactly what part was needed and would order it. I did not hear anything for 9 weeks. During this time I contacted the company several times. As in previous years I was ‘fobbed off’ with excuses such as the person you need to speak to is on holiday etc etc. I even asked for them to email me , but to no avail. Eventually after 9 weeks I finally spoke to the engineer who had inspected the doors. He quite bluntly told me that he could not get the part and the doors can not be fixed. I find this absolutely incredulous. I paid a premium price for what I believed to be a premium product. It is not unreasonable to expect that this product to be repairable after nine years. I am left with a set of doors that are unusable and not fit for purpose. I paid the company 8,000. Had I bought a car with that money I would not expect to be scrapping it after 9 years. I suspect that the company is buying substandard products and selling them as premium. This, along with poor customer service would compel me to warn other people against using this company for any product.

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Rosaleen Fergus

From start to finish I found everyone I dealt with at Abelglass to be excellent and very professional. I will certainly use them again.

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samantha evans

Great .good customer care. Good value for money.and covid safe to

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MANDY SHERWIN

Don't waste your time. Never send your quote and ignore phone calls!!! Very unprofessional company!!! Try a professional company who wants 5 grand of your money!!! Not recommended at all....

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Colin morris

Great food great service will call again.

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