Blue Springs, United States
210 NW, MO-7
$$$
+18162249797
N/A
Always quiet, food typical to bagel eatery. Just so many different bagel flavor profiles and the choices are very flavor full. Coffee hot and usually a regular, decaf, and 1 or 2 flavored. Very quick service and there are occasional small group meetings here which is easy to accommodate. Very open floor format, big windows to watch the outside world. A short screen or partition to break up the openness of the place would be nice because you can be stared at throughout if your socks don’t match.
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I used to love this place so much! The staff was super friendly, fast, and just all around awesome. However, I went there there this morning and the staff barely spoke to us, took 20 minutes to get our food out (maybe 2 people in front of us). Also once I got my food my bagel sandwich was cut in half horribly... one side of my bagel sandwich was maybe a millimeter thick. I love Einstein’s and have always loved it. This trip has made me second guess ever going back to the blue springs location.
They were very efficient. Their bagels are delicious. Just don't go there as much as I want because I'm a vegan. On weekends I'm a vegetarian. And they are expensive. And I don't have much money. And no credit card.
New management is doing great. They finally keep everything in stock. No more lazy family members hanging around from the old management. Store is much cleaner and new employees don’t act all ghetto and disrespectful. Keep up the good job.
UPDATE: I just wanted to give a quick update on the positive, much needed change that is taking place at this location. I have stopped in twice since the new crew has came in and I am more than happy with what i have seen so far! Way to go!!!! The last handful of times I have been in, the attitude and unprofessional behavior from employee's is sickening. Not friendly at all! They make your order as if it's killing them!!!
I usually love this place for my experience there before but not today it’s awful service, nothing but rude altitude. I order 3 chicken bagel sandwich for breakfast, they all cool just come out the freezer and I ask one of tho guys to warn up for me , he throws my food in the microwave and overheating. What a awful service I ever had And don’t ever complain but I can’t take theirs altitudes. I won’t go back again.
Gross and slimy lettuce on my turkey sandwich and wilted pickle spear on the side. They asked If I wanted fruit or chips on the side and I was afraid to see what the fruit looked like so I opted for a bag of chips ( which I really didn’t want). The girl serving seemed lazy (tossing bagels into bins instead of taking an extra step to place them properly) and the guy behind the counter was just plain rude. He had his earbuds in and was messing with his cell phone most of the time, then seemed irritated when being asked a question. When the girl made my husbands sandwich she grabbed a small deformed bagel, even though there were plenty left in the bin. I thought that was pretty lazy as well. It didn’t seem like there was any concern for quality at all when making the sandwiches. The place was also pretty dirty for a restaurant. I’m not sure how they pass inspections with all of that going on. This is such a huge disappointment since I love Einstein bagels so much and this is the closest one to me in Lee Summit. However, I don’t want to risk food poisoning so I won’t be back.
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