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Metro by T-Mobile

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Blue Springs, United States

metrobyt-mobile.com
Cell phone store· Electronic parts supplier· Electronics store· Telephone company

Metro by T-Mobile Reviews | Rating 3.4 out of 5 stars (5 reviews)

Metro by T-Mobile is located in Blue Springs, United States on 1312 NW Hwy 7. Metro by T-Mobile is rated 3.4 out of 5 in the category cell phone store in United States.

Address

1312 NW Hwy 7

Price range

$$$

Phone

+1 8169887979

Service options

In-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

...
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D

Dwight Sackman

One of your employees exhibited extremely poor customer service. She was very rude and condescending. I wonder how many customers have been turned away by this particular individual.

J

John Haslag

The young blonde is always very nice and helps me beyond what I need everytime. She seems to be a very valuable employee. Great service.

C

Chelsey Juarez

I experienced the worst customer service of my life at the Blue Springs store location. One of the associates made it very clear she had better things to do than to help me. She first made chages on my account that she did not explain what charges would be and when i asked for her to change it back she called me names and privlaged and said it was too close to closing time and she has somewhere to be and to get out of the store. Which it wasnt even closing time for another 15 minutes. She then refused to get me in touch with her manager and threatened to lock me in the store because i kept asking to speak to a manager or for her to give me her name. She was cursing and started to flip me off. And threw thing around her desk. When i went back to my car since i was getting no where with her i found out later that it was her sister pulled up next to my car where my kids and husband were waiting and started yelling at me and flipping me off. When i called the store the next day i was hung up on and called back then the same associate threatened my family by said to come back to the store to meet her brothers who were real bloods (gang related) and they really wanted to meet my family to show us what real bloods do to people who mess with her. This id the short version of this story I am to say the least not happy with my experience at this store. However Holmes Rd in Kansas City an associate named Ser helped take care of me and was absolutely wonderful. Please go out of your way to his store!!

C

Char W

Not enough phone display or phones in the store

T

Tamesha Brown

I had the best customer service there 2 days ago. I can't remember the guy name.... But he was very knowledgeable, patient and seemed to know exactly what I needed before I could tell him!! He's the Best!

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