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Bob Rohrman Hyundai-Genesis

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Lafayette, United States

rohrmanhyundai.com
Hyundai dealerAuto marketCar accessories storeCar dealerCar finance and loan companyCar leasing serviceCar manufacturerTruck accessories storeUsed car dealerUsed truck dealer· Hyundai dealer· Auto market· Car accessories store· Car dealer· Car finance and loan company· Car leasing service· Car manufacturer· Store· Used car dealer· Used truck dealer

Bob Rohrman Hyundai-Genesis Reviews | Rating 4.3 out of 5 stars (8 reviews)

Bob Rohrman Hyundai-Genesis is located in Lafayette, United States on 304 Sagamore Pkwy N. Bob Rohrman Hyundai-Genesis is rated 4.3 out of 5 in the category hyundai dealerauto marketcar accessories storecar dealercar finance and loan companycar leasing servicecar manufacturertruck accessories storeused car dealerused truck dealer in United States.

Address

304 Sagamore Pkwy N

Phone

+1 7657016028

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible entrance

Offerings

Oil changeRepair services

Open hours

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Julie Michaels

After driving 2 1/2 hours to another dealership with a standing appointment to buy a vehicle then being told 15 min before our appointment the car had been sold we ended up at Bob Rohrmam. Our Sales Specialist was Payton. The vehicle we were interested in was in stock and we took a test drive. After working out the numbers we agreed to purchase the car. Payton did his best to get us the rebates and discounts. Nick and Robbie came in to go over the details of the sale. We were told there was a 500.00 security fee added to the sale but we were not told of this fee when going through the numbers the first time. My husband asked if they would remove the fee and they did. It was a stressful day from the get go after being told at one place they “sold” the vehicle we had an appointment to look at. I’m thankful for the good service but my only advice is make sure before you sign that paper work you know exactly what your signing and paying for. We felt comfortable and I would recommend giving your business to this dealership. From our first meeting with Payton, to signing paper work with Nick and Robbie we were treated fair and happy to say we are the proud owners of our sixth Hyundai product. Thank you Bob Rohrmam, Payton, Nick and Robbie for a positive experience.

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Christopher Jang

Bought a brand new car last week and the entire staff was very courteous, helpful, and cooperative. It was the most comfortable and transparent car buying experience I've ever had. I was able to get a great deal on the car even though other dealers across the country have been marking it up. Thank you to Ryan, Deontae, and Joe! I'll definitely be getting my car serviced there. Update: Have been going back for regular service and one unexpected service covered under warranty. Vic is very attentive and accommodated all my needs. Got me in and out faster than I expected and gave me a loaner car while I waited.

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Gary Leung

The people at Bob Rohrman Hyundai went above and beyond and I had a great experience purchasing my 2021 Hyundai Palisade from them. They were able to quickly find me the specific model and package that I was looking for even though I knew it would be difficult to find. They gave me a great price and a fair trade in for my 2011 Hyundai Sonata. I would definitely recommend them and will be a returning customer in the future.

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Jimmy Choo

Victor Melchor is an awesome sales professional! He talked to his manager several times to get me a nice price of the 2021 Elantra. Nice dealership to work with. Great purchasing experience!

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John Orlanes

I bought a 2019 Veloster N off the showroom floor. Matt and Ryan did a great job. However, it took me 3 months to get the title for my car. And after a lot of hassle, I finally received the title.

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Alyssa Elaine

We got a pretty good deal on a car, it was the car we wanted in our price range. There were some things that we were concerned about, like the car had not been detailed and there were chips in the windshield. We purchased the car on Thursday and they were hesitant to let us take the car home, due to the chips in the windshield, so we had to wait until Monday to pick it up. We also asked them to detail the car before then and they said no problem. We get the car back on Monday and they did not detail the car (it still smelled like cigarettes after they said they were going to do a car bomb, the owner beforehand’s information was still in the glove box; like her insurance card, loan detail, and the confidential paper work that she filled out when she got the car; also included in the glove box were wrappers and a white powder stuck at the bottom.) they asked us to come back on Friday, which we did, for paper work so that we could come back on Monday and just pick up the keys. On Monday they said they still needed to do the paperwork so we had to wait another hour. Aimee and Marvin were really nice to work with; however, Zach the store manager was a different story. He talked to us like we were complete idiots and assumed we knew nothing, a better phrase would be do you know much about ___?, Or would you like to learn more about ___?, Before lecturing strangers. He made us feel very uncomfortable from the way he was talking to us. Besides the car not being detailed and the managers customer service; our car saleswoman was really nice and easy to work with. I’d recommend Aimee.

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Ice Manalo

Terrible people to work with. Either they don't know what they're doing or they intentionally deceive you to so you agree to do more work than what needed to be done. Or both. They did not offer any explanations. I called back and after several tries, got ahold of someone who said that will bring it up to a manager. They never called me back. I texted them, messaged them on their website. Nothing. Stay away from this place. I only went there because my car is still under warranty and assumed and hoped they knew what they were doing. They don't. Again, STAY AWAY.

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Queball

Very friendly, all about taking care of their customers. Cory Chapman was our salesman he was very kind and made us feel very welcome. Thank you for the great service!

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