Boerne, United States
124 E Bandera Rd #406
N/A
+1 8303318496
Not real good for us! I do not like giving reviews that are subjective. But, I am not in a happy place because they did not do what they said they would do, it’s that simple! The task was easy and what they said they would/could do. I would have given them 1 star but one bad apple, does that spoil the whole group? My challenge to them/ staff is to make sure before you send someone out that they understand a person is depending on them to do what is asked. This is a life, you guys have to do a better job.
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I worked for this branch and every one in the office was always patient and helpful with me I haven't forgotten you ladies ️
My parents both suffer from Alzheimer's and were in an assisted living facility in Kerrville, TX. My father reported one morning that he woke up in the night and my mom was not in the room. Though we couldn't be sure this was true, the assisted living facility did the right thing and contacted my my siblings and I. The facility does not have a memory care option, my parents are both physically healthy, and nighttime temps were below freezing. We couldn't take the risk that Mom might walk out at night and not be missed. Enter Visiting Angels - our saviors! With about four hour's notice, they found someone to come watch outside my parent's room that very evening and for the week following while we made arrangements to move my parents to a facility with a higher level of care. Sound amazing? It was. But here's the kicker - that first night was NEW YEAR'S EVE! Yep, Visiting Angels found someone to take a 12-hour night shift on New Year's Eve with only four hour's notice! As no family members live nearby, what a relief it was to know that someone was there right away to make sure my parents were safe in the evening.
Visiting Angels was very helpful when Mom was sick. I would highly recommend them.
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