Cardiff, United Kingdom
Fortran Rd, St. Mellons
N/A
+44 2920792079
Quick delivery helpful on the phone
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Unfortunately not a good experience for me. Purchased a Singer heavy duty overlocker at Bath and West Show but due to family circumstances did not use it inside the guarantee. When I did the needles fouled the looper. Bogod said it was outside the guarantee and not the use it had had but the length of time past guarantee so unhelpful.i had overlocker two raw seams. Took it for repair to very experienced machine repairer of 30 years. He stated that the machine loopers had not been set up correctly in the factory and the Timing was out so it would never have sewed properly. I paid 96 to rectify this machine and would hope Bogod would reimburse in the circumstances.and await a response.
Fantastic service from start to finish.
Deli
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