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Tesco Pharmacy

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Bolton, United Kingdom

tesco.com
Pharmacy· Drug store

Tesco Pharmacy Reviews | Rating 3 out of 5 stars (5 reviews)

Tesco Pharmacy is located in Bolton, United Kingdom on Mansell Way, Horwich. Tesco Pharmacy is rated 3 out of 5 in the category pharmacy in United Kingdom.

Address

Mansell Way, Horwich

Price range

$$$

Phone

+44 1204501005

Service options

DeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

...
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M

Maurice Halton

Today I visited the Pharmacy at the Tesco Extra store on Middle brook, Horwich, Bolton BL6. For several years I have been collecting my NHS prescription medication there every month. Since the outbreak of the COVID 19 pandemic, I have been printing out my name and address in large and clear font so that I would not need to remove my face-covering when collecting my medications. I have done this at least ten times; on one occasion, and assistant at the pharmacy remarked that she wished that everyone “was so well organised”. Today, however, was rather different. The assistant told me that she needed to hear me speak my address. I pointed out that my full address was printed on the sheet of paper that she was holding in her hand. She responded by insisting that she wanted to “hear me say it”. I pointed out that this was unnecessary and illogical. I remonstrated with the assistant who remained obdurate. A second member of the pharmacy personnel joined the discussion. This second person had dealt with my medication on at least one previous occasion, but she (of course) supported her colleague saying “it’s the policy” and pretended not to know me. Other pharmacy personnel who had also dealt with me before simply looked the other way. One would assume that, after at least 10 years of visiting this pharmacy, a more constructive and less belligerent manner would prevail. Could someone please explain the reason for this behaviour?

C

Cathy Steele

Good pharmacy very helpful pharmacist can sometimes be a wait but can do rest of shopping in store and call back

Z

Z O

Didnt use WWHAM questions when buying over the counter medication..

B

Bryn Jones

Some of staff are really nice and friendly whlost other just stand around talking whlost work to be done. Just few staff that need retainer on customer service. Plus catch lad last night with head phone in.

S

suzanne greenhalgh

Always waiting around in excess of 30mins. It appears staff are always chatting away while people are left waiting. I stopped using this pharmacy as I was fed up of the excessive waiting time.

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