Bootle, United Kingdom
83 Knowsley Rd
$$
+441519223933
N/A
They give out fake money, to both the young, old and the disabled. Absolutely disgusting service. Wouldn't go there again.
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Visited today, the lady was exceptionally helpful as I had left my glasses in my car, she helped me and made me feel really comfortable - thank you
Terrible service! Not only is the woman at the desk one of the most rude, unprofessional and sour faced assistants I've ever encountered - she really shouldn't be working with the general public and would benefit hugely from some customer service training- but once you can tear her away from her kindle or phone she tells you they don't do things that it says clearly on the Royal Mail site can be done at any branch - returning Euros for example. She also makes up what you can and can't send - I've checked for what is allowed and found my items are fine when taken to the one up the road after checking with them, who are far more polite and courteous. Avoid this place!
Bad service... I tried to send a parcel to my country and no one told me that I can or can’t send there. When I came back and asked “what’s going on?” , post office worker tried to prove to me that she always does it and she was quite rude. I don’t have problem with memory. I work with clients and I know the main rules - “client should be happy; client should get all service and and staff should be polite and smiling”. So I didn’t get anything from this place. Thanks.
Staff more interested in personal calls on her mobile.....must have been a beauticians call, she needs it
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