Bordeaux, France
2 Allées de Tourny
N/A
+33 556480129
Great wine shop! The staff is very nice and helpful, and the interior is superb and one of a kind (very instagrammable!). They offer a wide range of wines, from very cheap to super expensive, so definitely worth a visit.
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I was travelling in Bordeaux from September to October 2019 and came across this shop during my stay. The shop assistant were helpful in recommending wines for selection, but did not mention that the price did not include shipping fees until after I have spent 3 hours selected 3 dozens of bottles and handed over cash for payment. The shipping fees were very high compared with other stores. However, given the time already spent on the selection of wines, I eventually paid for the same, despite with the feel that justice would have been done if they have warned me about the shipping fees beforehand. Now here comes the worst part of the shopping experience. The shipments were expected to arrive in Hong Kong within 10-15 days, yet I have not received them after 3 weeks. I wrote an email to the stipulated email address of the shop but there was no response. Then after another month the shipment suddenly arrived at my doors, yet upon checking the same, I discovered some of the bottles were missing, possibly because of the shop's negligence when packing the bottles. I wrote an email to the shop again and enquire whether they have missed out the bottles I paid for, yet until this day, about half a year from my email and even after successive chasing emails, I have never received any single reply or the missing bottles from the shop. As the legal costs for cross-border litigation may not be worthy, I have not yet decided whether to take action on this matter. However, after having this nightmare experience, I would warn any customers from purchasing any bottles from this company via shipment to overseas.
Is one of the best wine places in France to live the good french wines
The shop is beautiful and the staff is helpful.
Knowledgeable staff. Excellent range of wines.
Professional and have many different varieties of wine.
Be careful if you are a tourist, they might charge you double for the bottle of wine or wines you buy since the prices are not clearly mentioned. I bought one for 29 euros and ended up paying 58 euros thinking I picked up an expensive bottle. Double check your bills before you leave.
amazing building, supportive staff, incredible selection of wines. walking up the stairs is just a mouth watering experience. Unfortunately the prices are very (very) high, but feels it is quite unavoidable when buying some quality Bordeaux
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