Boston, United States
84 State St Ste S2
$
+1 6177425861
N/A
DeliveryIn-store pick-upIn-store shoppingSame-day delivery
Men's clothing
Cat-fished and wasted my time for a 9920 rush shipping option for a tuxedo rental — after I called the night before, came to the store, did the fit—suddenly it wasn’t available, and the new price was 169.99. It wasn’t really the price but the fact that the store associate changed his price and value. This should be a case for the better business bureau. Those are just the facts. But Jeremy was nice and helpful.
like
AVOID THIS PLACE. Bought 2 suits and a week before the wedding, they screwed up the tailoring. The manager tried to tell me because they used cheap centralized tailors in GA and sometime "things turn bad"!!!! They lied to me and ruined my wedding plans. and wasted my time.I been a customer for over 6 years and I will never go back again. Worst customer service ever!
Great service and customer support. The team - and in particular store manager, Jeremy - went above and beyond to get me out of a major suit issue (of my own making) for an imminent wedding. Highly recommend!
Place is alright, folks are nice and helpful, but the measurements they took for the suit seem off. I've worn the suit to work and people keep telling me the jacket doesn't fit. I bring the jacket back and they say there's nothing to fix. The free tailoring is nice, but it really depends on if the associates in the front agree.
The service staff very friendly and attentive, the tuxedo was right, the bad thing is that the material is not very good
The good news: they’ll make you an incredible suit. And that’s what is most important. The fitting experience was an A. The bad news: their tech systems are so messed up that it’s impossible to use coupons/rewards program, and their radio is constantly playing two songs. At the same time. I will have to go online to buy shirts from them, but if I can’t use the coupons, I’ll go elsewhere. I can’t keep making trips to the store while they get their act together. I ended up spending way more time in the store waiting to check out than either shopping or getting fit.
Jeremy was absolutely amazing. His customer service was out of this world. He was full of knowledge and showed he cared about the customers needs and wants. I highly recommend this store. If you ever are in the area go see Jeremy and get fitted
We had a custom suit that needed the pant legs shortened. Because of pressing circumstances and an upcoming international flight, we only had a few hours to get the pants tailored. The staff was super helpful and friendly and went above and beyond to make sure they were ready for us! Perfect fits!
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