Boston, United Kingdom
10 Liquorpond St
N/A
+44 1205362763
Toilets
Wheelchair-accessible entranceWheelchair-accessible toilet
My family have been with this practice over the year now. However, the quality of customer service is continually getting worse especially via phone. It is just terrible!. To get in touch with someone You need to spend more than an hour, just sitting on the phone (not a joke). If You are fortunate enough, then maybe your problem is going to be solved. However, if you aren't fortunate enough you can get surprised. The surprise would be when you are calling the GP to arrange an appointment, for example, and spending an hour from your life in line, suddenly the system can just disconnect You. Guess what You need to next, so then You again need to call them and start your ''exciting journey''. Perhaps on the second try, You won't be disconnected, but who knows. Conclusion: If You are looking for a new surgery and You have plenty of spare time and nerve cells. Then I would recommend this one. BUT If You are a normal busy person who values your nerve cells, then I will give You a tip, do not even consider this GP for yourself.
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Thank you to everyone . Due to the current situation your social distancing measures were brilliant. All the staff were friendly and patient i felt very safe. Keep up the good work and stay safe.
Horrible surgery! like all staff inside!if u want a get a apointpent u have to wait 3h on phone call and then they saying sorry its busy atm so all doctars is busy try tomorrow! and it goes 2 3 years like that! so its wors surgery in my life!
3times this week I’ve visited this surgery to ask for an extended repeat prescription every time the receptionist has told me that she would make the request or ring me back. I AN NOW TRAVELLING ABROAD WITH TWO MONTHS MEDICATION TO LAST ME 6 MONTHS THANKS VERY MUCH!!
Waited for 52 minutes on telephone to speak to receptionist in queue from number8 to number2 then Cut off at their end .Normally for other than telephone contact ,they give us a good service , let down by the telephone contact.
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Wheelchair-accessible entranceWheelchair-accessible toilet