Boston, United States
99 St Botolph St
N/A
+1 6172368099
Price and Location. That is good. Then total disappointment. Tired and no gym or breakfast as advertised. Even grab and go with Covid. Elevator non working. No water pressure in shower. Too many other good places to choose from in Boston.
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The code to get in and no check-out is a great idea when you're in a hurry. The room was clean with a full array of utensils and glasses, a great view and a turret alcove. The location is one block from the Prudential center - easy to get around via the Green Line station as well. VERY pleasant experience and I look forward to staying here again when not on a business trip!
I had a very nice at this hotel during the COVID crisis. Considering that sanitation and cleanliness is always at the front of our minds these days, I found NO issue with the hotel going above and beyond to make sure that I was safe. I truly felt that I was in good hands the entire way through. When it comes to the actual room, I was nothing but please. The room was perfectly laid out, and it was honestly better than the bedroom at my house! The bathroom was very elegant, and the kitchen came fully stocked with plates and mugs. It is in a great location, right near Copley, Huntington, and Back Bay. I would definitely recommend this hotel to anyone who lies safety and convenience with a touch of royalty.
It feels like my favorite secret. The Inn is quiet, in a lovely and convenient part of town, the rooms are capacious, and the service is friendly. I highly recommend it.
I loved it....the best barging in Boston and real clean.
Do not book with this hotel! They say they have a cancelation policy of full refund if canceled 30 days before the stay. I canceled 45 days before and they will not reimburse my money. They keep coming up with excuses as to why my money has not been refunded (changing credit card services, the mail, etc). I have spoken to the manager, Laura 5 times and sent an email and nothing has been refunded. They have poor customer service and should not be trusted. Do yourself a favor and book another hotel!
Beautiful rooms in beautiful old buildings in a beautiful old neighbourhood! Although we very much enjoyed the facilities, what really stood out to us was the level of service shown to us. We arrived in Boston early in the morning and arrived at the inn expecting only to drop off our bags and be forced to kill time until we'd be allowed to check in several hours later. Well, not only were we allowed to check in extremely early (this may not sound like a big deal but it is an incredibly rare treat I've been offered only a handful of times in my many years of travelling) but we were also treated to coffee and a very satisfying breakfast for which we had not paid. Extremely appreciated. The kind staff also lent us an umbrella when we were underprepared heading out the next day and were very forgiving and understanding when, embarrassingly I accidentally left it at Fenway Park! A fantastic experience, very highly recommended.
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