Boulder, United States
2500 55th St STE 210
N/A
+1 3037762244
Wheelchair-accessible entrance
Stop leaving \samples\ in my driveway and on the street... Who do you think you are? I can't advertise my business by throwing samples around neighborhoods... Play fair and don't be a bully. Stop littering and think about climate change.
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Just horrible eporting\. Or should I say \lack of reporting\. Major stories go uncovered all the time. And when they do cover a story, it's about as deep as AOC's intellect. It used to be a decent small town paper years ago but no more. Cancelling subscription.
The newspaper has the worst customer service I have encountered! The phone system/phone tree never works. If you leave a message, no one calls you back, if you put in a vacation hold, nothing happens, papers pile up, announcing to the neighborhood that you are indeed gone, you report missing papers and no replacement shows up although you call in the correct time frame. I have had papers on the roof, in the gutter, in the snow drifts and I tip my delivery person\u003e Who knows if I did not tip! No wonder the newspaper business is dying!
This news service is horrible! I cancelled the subscription/service the end of December. I only had a Sunday delivery. I documented the Confirmation number, the date, the person I talked with and their name. I kept getting the paper through February. I thought they were just trying to get me back as a customer. I read the news online now so I wanted to stop the service. I finally called and the first representative I spoke with said she did see where I called and cancelled. She then transferred me to another person. She said she saw that I called to cancell but it did not happen for some reason. I was in the system for another year subscription. She said someone tried to call me, she did not know why, but there was no answer. The service charge went up from 12.40 to 16.90 in the meantime. I was very nice and told her it was not my fault that the cancellation did not take and that I was due a refund. She said in so many words they do not do refunds. I finally said fine, please make sure you cancell this subscription and she said they will the first of the month. I bet I will be charged. This is my first ever negative review. I normally only send good reviews but this incident made my VERY angry. Oh well.
A T-C rep at WalMart was offering annual deals to sign up. I provided the rep with the info including how to charge. After several times contacting T-C, I was transferred around between Circulation in AZ, billing only reachable by email, and main offices who don't pickup as Prairie Mtn Publ. So here I am 5 days later with no delivery, no charge to my card, nobody will take ownership of this \agent\ at WalMart who now has my billing info, disjointed departments within T-C who have no idea what to do, and no service at any level. The T-C I remember from years back is now a disgraceful rag. Hey Longmont, get a real paper. These phonies need to get out of town! BTW, I will contact the AG's office.
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