Boulder, United States
75 Manhattan Dr Ste 200
N/A
+1 3034422333
I don't typically write reviews and if I do they usually aren't good but that certainlly is NOT the case with Gary Mercers office and I've been through a few Agents in my time. Their office EXCEEDS expectations and you can trust they have you at top of mind in all you insurance needs. Office manager Sherry Sellman not only leads the pack but leads by example! She isnt afraid to pick up the phone or email you with questions/concerns. She is exceptionally helpful, knowledgable, and truly a joy to be encountered as well as the entire staff! Shout out to Linnea another rockstar on the team! LOVE YOU GUYS!!!!!!!!
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I have no personal connection with Gary Mercer's office other than having my home, rental condo, general liability and all auto and motorcycle policies with them for more than 20 years. There has never been an issue or problem of any kind. My questions are always answered promptly and even the tiniest policies (a scooter for 35 a year!) are written quickly and done correctly. I recently asked for some paperwork and I got it within hours. When I ask for quotes they come same day, etc.
Priscila was very helpful and nice. Glad she helped me get my bill paid. She has such great customer service skills.
We get top notch customer service at this office! Sherry has been a great agent for us for years. She is prompt, professional, understanding of individual circumstances, and keeps our best interest in mind!
Gary Mercer has been our agent for over 20 years and we always appreciate their responsiveness to us when we have questions, very professional organization. Will continue to work Gary Mercer State Farm for the foreseeable future.
This office always bends over backwards to help me out. They are prompt and very friendly and very willing, except when you ask them to use their own credit card for your premiums. Then they get pretty stubborn.
Nothing short of tremendous. Recently I was injured and unable to bike, so I inherited a family car and insured it with Gary. Just short of six months into ownership the thing was stolen. (Boulder is not a utopia...) The crook totaled the SUV shortly thereafter. Naturally, I expected an insurance nightmare. Instead Statefarm corporate was immediately responsive and Gary's staff intervened when corporate languished. The settlement was in excess of the vehicle blue book (they base payouts on the local market). The process was smooth and professional. I recommend State Farm with a reputable local agent. Insure with Gary if you're in the Boulder (or heck, Denver) market.
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