Bowmanville, Canada
205 Baseline Rd W
N/A
+1 8559759417
At first I thought the experience at Auto Planet was great. I can not say that now. When I test drove the car, there was a slight grinding sound with the brakes. I told them this and they said they would look at it. When I took my car home, the grinding sound continued. I called and was told to bring it on the next Monday. When I called Monday I was told I needed an appt and to leave a voice-mail. No one responded. I called three times and left voice-mail and even emailed my sales rep. I was ignored by everyone. I have had my car for just 4 months and the brakes are completely rusted out. I will never, ever recommend Auto Planet to anyone. They put on a good show, but have terrible follow through and simply do not care about the safety of their clients. Only care about the sale. Terrible, shameful service.
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It’s the great people who make companies great. No hassle, no haggling, wonderful customer service. Kudos to Matthew, John and Branden Gomes. I bought a nice Lexus for my son but it seems my daughter would use it more than him, since he is a little too tall for the car. The way these awesome professional treated a first time customer is the way you take companies to new heights in this competitive age. I have already referred two of my friends and plan to upgrade my 2013 Odyssey for a newer model there.
Staff were friendly, ordered the car i wanted from their other location. Love my new car. Thanks for the help David. Ben
Just had the best used car sales experience. If you are looking for a car go see Julia, this girl was fantastic. Even though I wasn’t sure what I wanted she worked hard to find me the right vehicle and we went through a few vehicles to get there . Very patient and no pressure. I am very happy with my new Equinox, Thanks again Julia for all you did.
I had a great experience at Auto Planet in Bowmanville buying my new van. Greg was amazing for finding the exact car I wanted. Anthony was so helpful with all my financing and explained everything. And Jimmy prepared my car and went through all the features and any questions I had. I would definitely recommend anyone in need of a new car go check out Auto Planet! I'm super happy with my new wheels
I recently purchased a used car from AutoPlanet Bowmanville. The staff are friendly, knowledgeable, professional, and easy going. Financing was easy and fair. The finance manager Nicole was very helpful and professional. I did not feel pressured into making a decision right away. They have a very good selection of vehicles. Would highly recommend. Thank-you!
Excellent experience and great price. All the costs are up front, i.e. price, license fees, and taxes. That's it, no hidden dealer or documentation fees. I did everything by email, and everyone involved, Cassie, Anthony, Jimmy, and Nicole were easy to talk to and provided quick and detailed information by either email or phone.
Great deals and great salesman Greg Feegrade helped explain things perfectly!
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