fixmyretention.com

fixmyretention.com is located in Boynton Beach, United States on 8145 Santalo Cve Court. fixmyretention.com is rated 3 out of 5 in the category management consulting in United States. Customer retention is what drive's a dealer's business, and ultimately profits. Retaining customers, both in variable as well as fixed operations, should be a dealer's primary focus. Customer retention is effected by many things in a dealership's process, but the most important factor to successful retention of customers is providing them with an exceptional customer experience when they visit your dealership. Another very important aspect of creating an exceptional customer experience is finding and keeping skilled associates. Associate retention should be a fundamental priority in every department of your dealership. It is proven that if you can keep a customer coming back to your service department for five or more service visits, the likelihood of them purchasing another vehicle from you rises exponentially. The purpose of this site is to provide you with tips, techniques, processes and knowledge to help you provide the best customer experience in your service department, leading to increased fixed operations sales and profits and ultimately selling more vehicles. We're here to help you, the dealer, with building your customer and associate retention!