Boynton Beach, United States
601 N Congress Ave
$$
+15613691559
N/A
Vanessa has been absolutely amazing and helpful , smart, quick, she’s fantastic. Then we met Adriana and Madelyn. Their scanner didn’t work and Adriana was very patient all the time, then Madelyn took over and you can see why she’s the manager. Very polite and efficient! I will just come back here because of them!!
like
Here's my experience I was in Toys R Us
The best toy store around.
What's not to like, it's only the best toy store in the world. All the toys one can imagine. Staff is nice and helpful. Store is clean and organized. I'm like a big kid in there with my 3 year old daughter.
Terrible customer service. We ordered a dresser to be delivered to this location. Upon receiving notification that the dresser had arrived, we called the store prior to picking it up in a futile attempt to obtain the dimensions of the box the dresser came in. I believe that was a reasonable request to prevent us from driving all the way to the store to find out that it doesn't fit. I explained this to the sales representative I spoke with. She put me on hold to come back and told me that no one could give me the dimensions. I inquired, "You're telling me that our only option is for us to drive all the way out to the store to find out that it doesn't fit?" She sarcastically chuckled and said 'yeah." I further inquired, "It's really impossible for someone to give us the dimensions of the box or an approximation of the dimensions to give us some kind of idea of its size." She replied that it was not possible. There was no effort whatsoever to provide any kind of reasonable customer service. There are plenty of other online options these days, and, we will never order something from this store again. To me, customer service is more important than anything else, and, if a company cannot provide reasonable customer service, I would rather not have something than give them any of our money.
Toys r us. Needs more help. I walked all around the store to no avail there was one person working who also was handling the register's.andno one working on the floor to answer questions or help finding merchandise.. that's pretty awful for a store like toys r us
I called to check availability of a game at this location and was told they have it. I even specifically asked if they have it there in store and was told yes. Fast forward after driving almost 20 miles, I get there and can't find it. So I ask someone who had someone else check their computer, and was told it's a new game, their shipment is behind and they don't have it in store. Yeah, needless to say I'm not happy, I should have remembered the name of the person who gave me false hope, but I guess that's my fault for thinking people would be honest.
Customer service done right for the holiday season. My only complaint is that there were carts being used to restock, blocking pathways. Otherwise it was a clean and enjoyable visit with courteous employees.
Deli
The best companies in the category 'Deli'