Bradford, United Kingdom
129 Planetrees Rd, Laisterdyke
N/A
+441274667034
I ordered 7 windows including 3 of them in a 90 degree bay with a welded cill and a pair of French doors upon collection I asked for chrome handles they were all white but to be honest he corrected the issue there and then upon loading the glass I noticed that the spacer bar was black and I had asked for silver then when I got to the customers house the 85mm welded cill I had asked for was a 150mm welded cill. When we collected the windows the gentleman asked if we would like the remaining cills cut to the size of the windows, I replied yes please upon fitting them i noticed they weren't exactly the same so we evened them out it was until we fitted the French doors that the 150mm cill was 20mm shorter than the frame so yet again we evened it out and carried on, now comes the best bit upon unwrapping the corner posts for the bay I noticed they was no reinforcement in them so we had to drive all the way across Bradford to check thinking it was an oversight by them upon entering the office the gentlemen asked me what the problem was so I told him he replied we just put timber in them i was gobsmacked they should have aluminium reinforced sleeve in them i approached chana glass upon needing a quick turn around for a customer as my usual supplier was busy and had a 5 week turnaround never again I'm afraid the windows arnt really anything to shout about the welds etc the aftersales is atrocious and the guys attitude stinks if they are putting timber in structural posts on bay windows eventually your house is going to fall down first and last time for me you live and learn not chana for me I could of put a lot of business your was but I don't deal with cowboys a joke I'm afraid
like
AVOID AVOID AVOID!!! A bunch of cowboy rough traders out to take your money and leave your disappointed. I placed an order with Channa Glass despite reading the reviews, thinking they would have improved. I was given a sales pitch from the owner himself who boosted about his million pound machinery and reassured me that they make windows for a living so there was nothing to be concerned about. I also reviewed the windows they had on display. To avoid any miscommunication, I drew a sketch which I showed him prior to placing the order (see picture) and told them exactly what size and spec the window frame needed to be. To my disappointment there were a number of issues: Firstly they had got the size of the window frame completely wrong (see pictures). The quality of construction was awful and nothing like what they had on display (see pictures of the joints), the window opener was very stiff and difficult to open, the window beads were not cut at the correct angle and not flush with each other (see picture of the beads) and the window handle was all scratched and dirty (see pictures of the handle). In conclusion every aspect of the window was BAD!!! When I asked them to replace the window or give me a refund, they declined and said that I should pay them again if I wanted the window replacing, words were said back and forth and the owner and his workers become confrontational and aggressive. In the end I had to go to another window supplier to get the window made at additional cost. This company needs to be reported to trading standards and put out of business. I urge you not to use this company and take note of my experience. I ignored the reviews before I placed my order and I hope you don’t. I have attached enough pictures to show that this is a VERY BAD company to do business with. Receipt attached to show you that it is their window and not from anyone else.
After paying a deposit of 250... was expecting a window installation today as agreed. I also took time off work. No one turned up. Called few times today and didn't even get an answer lol....Quoted 300 for glass and 200 for installation :/... I’ll be coming for my refund tomorrow and taking business elsewhere
I was recommended by a work colleague about this firm and they came to measure up a guy called Sana. But after numerous texts and and phone calls and 10 weeks later no sign of window being installed. I got nothing but lame and sad excuses I could not believe. Please don't take the word as honour or handshakes as done deal.
Professional company and service, fast turn around, needed a window for a renovation and supplied me a frame in record time. Even in times like this isolation, but took the correct safety measures and wore masks. Very good
Deli
The best companies in the category 'Deli'