Braintree, United States
250 Granite St #2113
N/A
+1 7744801008
Kerbside pickupIn-store pick-upIn-store shopping
Wheelchair-accessible car park
No long wait. CVD19 protocol in place. Masks are required 6 ppl in store at one time. Prices are great for the quality of the product. Great "go to" for the hard to shop for without breaking the bank.
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I must say this was the worst experience I ever had going first time to Pandora with my mother and daughter. I always wanted to get a charm for my mother and we decided to go by the Braintree mall and find out. The Asian lady at the door was disrespectful she told us right away that they were closing in 10 minutes and started to move her stuff inside the store. My friend that was with us told me that she will wait at the door with my daughter and that I should go inside with my mother the at least take a glance at the charms. The store had customers inside and when a few came out we went in and the lady told us that they were closing in 5 minutes ( mind you she had said 10 minutes prior). A young African American and a nice lady came and talked to us, asked if we have any questions, and showed us the prices. The Asian lady came again and told her that they are closing in 3 minutes. She tried to rush us out. I ended up leaving the store until my mother said something to me that that lady was stupid and rude. I decide to go back and knocked at the glass door. The young lady came to the door and I asked her who was the Asian lady if she was a manager. She said that the lady was a leader, but the manager was inside. At the door loudly I said so that all of them could hear " She should not be a Leader, she is very rude to customers and she should know that you never know who you are talking to " and I left so mad. I will never return to that store again.
Nice store but there was quite a line to go in...
The service was horrible. I went to buy my 6th charm at this location and the lady at the door was so rude. She was trying to sell me the charm outside saying that was too many people inside the store meanwhile 2 people just left the store and she still wouldn’t let us go in so I left without buying anything. Never coming back.
My daughter loves the chams I bought her, during the holidays. Now, finally I've fill her bracelet up ( no more rooms for charms). I wonder what she'll want now .
Don’t go to this pandora store they are so rude .
I pick up my wife first pandora bracelet and charms.
I've been told their service at this location is terrible. I personally did not experience it, but according to the recent reviews and personal sources I encourage you to NOT consider this location. Other Jeweler's stores were helpful and friendlier than this store.
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