Braintree, United States
500 Grossman Dr
$$
+1 7817942951
N/A
Kerbside pickupDeliveryIn-store pick-upIn-store shoppingSame-day delivery
Wheelchair-accessible car parkWheelchair-accessible entrance
I Know everyone I’ve dealt with is great. Go out of there way two help you.
like
The only store left with a fax machine for those important documents that you need to send in a timely fashion. The kid on the register was very kind.
Had to ship a package . the gentleman said the boxes are over there, he was no help when it came to pick out the correct size. I got a box, he handed me the tape and said you have to do it yourself, because of covid. fyi I had no idea how to do it, it was his job. Really ,I didn't touch the box and covid spreads through droplets. Just another lazy excuse to get out of helping someone. Will never go there again.
helpful staff friendly customer service from morning till evening but still needs improvements. over all great service just needs more staff within the store to help speed things up when it gets busy. when i approached an associate for a specific charger Edgar was very helpful and helped me decide what type of charger i was looking for. He explained what the differences in fast chargers were from 10watts to 12 watts and quickly lead me to the product in question. Very efficient, helpful and polite.
I went to Staples in Braintree MA to print my Christmas cards because Vistaprint would deliver them when I'm away on vacation. I was able to pick up my cards at Staples several hours after I ordered them online, and the color quality was exact. I printed images at FedEx recently and they didn't have printers capable of matching images as they actually are, so this was a refreshing surprise. Also, my cards were 17 for 25 including envelopes. Vistaprint was more expensive for less cards.
So I went in here to register my nonprofit for a business account and to get a tax exempt form for Staples. The assistant manager who was assisting me James was clearly confused on the process. He never even asked me what was my usage going to be or any other options that may be available to me. 30 minutes later I’m told I will get a decision within two weeks when I needed an immediate purchase that day but could not pay the tax as we are not allowed to pay taxes. This was the first thing he should’ve offered me, he disappeared to go get the form and I didn’t see him again. At this point I was over it and left the store. I would have the staples would have been a lot more useful and knowledgeable when it comes to nonprofit organizations trying to give them business. So disappointed
This staples print center is great, I came with a printing need and issue and Megan and another associate were beyond Amazing, they fixed the issue and print my doc Express. I highly reccommend it.
This positive review is 100% because of Braintree Staples' current staffing. Keep an eye out for "Geo" (an exceptional manager on duty today) who helped with my selection and purchase while simultaneously leading three other staff. Geo answered detailed questions, encouraged me make the final decision on the product selections (i.e. not pushy or fake), made the entire visit exceptionally easy and even was friendly along the way. Geo also facilitated speedy payment and offered to help bring out heavy items. Somehow I was in and out in less than 10 minutes. Along the way, I noticed younger staff going to Geo for direction, respectfully taking action and smiling. On the way to the my vehicle, staff expressed how much they love working for him. How often does that happen? His positive impact is obviously felt by customers (like me), staff and the store as a whole.
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Wheelchair-accessible car parkWheelchair-accessible entrance