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Vans

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Braintree, United States

vans.com
Shoe store· Clothing store· Men's clothing store· Women's clothing store· Fashion accessories store· Skate shop

Vans Reviews | Rating 4.3 out of 5 stars (5 reviews)

Vans is located in Braintree, United States on 250 Granite St Suite # 1052. Vans is rated 4.3 out of 5 in the category shoe store in United States.

Address

250 Granite St Suite # 1052

Price range

$$

Phone

+1 7813801405

Service options

In-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car park

Open hours

...
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K

KICK START

I went into this location a couple of weeks before Christmas to get some shopping done. They had a few good sales running and I’m a big fan of the brand, however, as of now NOT the customer service. I had spent a couple hundred dollars in this store in 2 trips both on the same day and had a lot of items. To my surprise upon returning home one of the girl that’s had rang me up (Hailey or Chonca) had put in clothes that were not mine and had not included two items of mine. No big deal mistakes happen it’s a busy time of year. I gave them a call explaining the situation the girl on the phone was very nice and even offered to put the items they had removed on hold to help me for when I returned to the store. I was a bit disappointed that they didn’t have a mail back system considering I live nearly an hour and half away. Upon returning the the store about 1 week later as I had explained to the girl on the phone I would be doing. I would learn some news that was quite shocking. The first thing they had done was remove my items from hold and sold the remaining items in my size. They also informed me that they had given me the wrong receipt and couldn’t verify what else they charged me for. Huge red flag for a commission based store. They were also only able to take one return in the end which equals less then the amount of gas it took me to return to the store. The associate Krista as well as her unnamed male associate who helped me with the return clearly had little to no knowledge of the systems and were no help at all. All in all I’m extremely disappointed with the service and I won’t be coming back. As far as I’m concerned they are crooked for not supplying me with information necessary to prove they didn’t rob me of my money.

J

John Walsh

Wanted to get a unique pair for my son in law in Brazil, they had a great selection to chose from. Sent him pictures of what they had and decided on these

R

Roland Gibson

CHECK OTHER STORES PRICING. The store was nice. The people were nice. They had a nice product. The down side was when I was walking through the mall I saw the Van's half price at another store. I didn't take them back to return them. I should have I would have saved about 45.

J

J Falk

They were nice and very polite

R

Renee Smrekar

Nice!! Never been to one before.

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