Braintree, United States
250 Granite St
$$
+1 7818486410
N/A
Kerbside pickupDeliveryIn-store pick-upIn-store shoppingSame-day delivery
Wheelchair-accessible car park
Repair services
The people are so friendly. We picked out my engagement ring and both of our wedding rings here and they were very helpful and patient with finding what we were looking for.. I also really liked that they weren't just trying to push the sale they genuinely listened to what we were asking for and when there was something we didn't want they didn't try to force it like some people in sales tend to do.
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Love it, great deals and the associates are very knowledgeable and friendly!!
Always a pleasant experience when repairing my ring!
Very rude, no one greeted my husband and my I. Everyone ignored us and barely wanted to help us. There was a fat white bald guy who just keep staring us down as we asked for assistance in getting a knot out in a necklace purchased from them. The person who did help us was very useless and just told us to go to the kiosk next door(very nice guy!) to get it fixed not even attempting to help. Pretty sure they were racist but then again the girl who was useless was black so \u200d️.
We bought the Ariel Disney engagement ring almost two months ago because we fell in love with the colors and design. Unfortunately, it took 2.5 weeks initially to get the ring sized. Then, after 3 days of gentle wear, a stone fell out. Had to send it back out, which took over 2.5 weeks again. Having had this happen, I decided to not wear the ring while sleeping or working just in case, and within two days of extremely gentle wear, yet another stone is now out. Needless to say, will be returning tomorrow, as I am unwilling to wait another 2.5 weeks for yet another repair. We have owned this ring for almost two months and I have only had it in my possession for about a week and a half..Additionally, I found out today that a family member has had similar problems with the Elsa ring. Don’t trust this collection. We will be shopping for our replacement ring at a smaller jeweler that can size and repair on site.
So beyond thankful I had Justin as my sales consultant! I absolutely loved my ring, Justin made it happen!! Thank you so much!! I never felt more comfortable than I did with Justin!!
Barbra is fantastic. She is always willing to help and is so knowledgable.
This location has every excuse in the book not to help. I asked to see a ring and was not allowed to because the lady said she could only help one person at a time. She would have made a sale but since she wasn’t able to help me and she had to nerve to make an excuse for the other employee who was on Facebook... I guess I will be looking at other wedding bands. I already had my mind made up. This was an easy sale for her and she blew it.
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