Branford, United States
249 E Main St
N/A
+1 2034885902
First I will say if your significant other is thoughtful enough to realize the pain it is to have to draw on your own eyebrows daily and so he buys you an appointment to have your brows done he is a keeper! Second, Doreen did an amazing job on my brows and I actually cried a bit later. If you want to have a fantastic massage in a super clean environment then this is the place to go. So relaxing and the staff is so cautious during these hard times. I go once a month for a monthly massage and I tell you I wish I could go more often because I leave there feeling great. My favorite masseuse is Debra, extremely sweet and great at her job!
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I had on some false nails, and they were not equipped to take them off. Being that one of the nails was broken and all of the nails were in need of a fill (badly!) she decided to cut/file the rest of my nails down to match the broken one, then for a fill, she decided to do the outdated way of doing extensions. She put this glue on them, and then added what I believe was acrylic powder onto them. Even with 3 coats, it was not a proper fill to match the already existing nails. Then the shellac was placed over them, but it flooded the nail too much so when it bonded, it was not a smooth finish. I could have ignored all of it, but the fact that she charged me 25 on top of the 360 European package I pre-paid for, and tax, AND a 10% covid fee...i just looked down at my nails like...yeah no not ok. I ended up walking out the door paying an extra 90. I ordered the European package for my birthday, and had my mom tag along. It was wonderful! The massage was great, so relaxing I had trouble getting up. The hydrotherapy bath was my favorite!! The bubbles the relaxation, and the mud wrap before it...I'm buying me a weighted blanket because if it. And the facial!! I really REALLY enjoyed myself! I truly wish I had taken off my tips prior to the appointment.
Best spa in Branford, CT. Staff is warm and welcoming! Very professional. Facials and massages are the best!
Nice people. Clean place. Doreen who did my massage was so nice and everyone there is great. Loved it. A little pricey but that’s normal.
I have held off on writing this review because I did not even want to think about the event as a whole. I left feeling completely violated and traumatized. This was the first spa I've ever gone to in my life and I never want to return to one. Doreen was incredibly rude to me and my guests, I can't believe how she treated paying customers... If you are looking for a spa, make reservations elsewhere. I would never recommend this spa to someone.
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