Branford, United States
960 Main St
N/A
+1 2034886358
Toilets
Wheelchair-accessible toilet
I’ve been s patient of this practice for over 30 years. I decided to switch to Karen from one of the docs. Karen takes time, has patience and knowledge. I found her to be much more caring.
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Last night my wife, who is a patient at Dr. Stemler's office, had a very serious issue. Out of concern for her privacy, I am not going to go into details. It was late at night, none of the emergency clinics were open, so we called the answering service. The way every other answering service works is we call, someone is on 24 hour phone duty, they get a message, and they call you back as soon as possible. That did not happen. We were able to handle the situation, but when we needed professional input without having to go to the emergency room, no one was there for us. I also just called the office today to try to understand what happened, and at 11:30 AM on a Friday, no one picked up. I can't speak for other people's experiences at this location, and maybe for routine things they are great. But I can say when we needed them most, their silence was unacceptable. We will be finding another doctor today.
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