Brantford, Canada
84 Lynden Rd F10
N/A
+1 5197528131
Kerbside pickupIn-store pick-upIn-store shopping
Wheelchair-accessible car park
Repair services
Went in to purchase a new ring, and have an existing ring sized under our purchased LIFETIME EXTENDED SERVICE PLAN. We did not buy a ring from them, or have our purchased LIFETIME EXTENDED SERVICE PLAN utilizied for sizing. We were told it would cost 140.00 to enlarge the ring I purchased previously from Charm Diamond Centres by a 1/4 of a size. My purchased LIFETIME EXTENDED SERVICE PLAN clearly states ring sizing up to 2 sizes is covered at no charge. TO CLARIFY: I DO UNDERSTAND A FEE MAY BE REQUIRED FOR A SIGNIFICANT AMOUNT OF EXTRA GOLD NEEDED FOR UP SIZING. I believe that the LIFETIME EXTENDED SERVICE PLAN I previously purchased from Charm Diamond Centres is relatively useless to me now. BUYER BEWARE: LIFETIME EXTENDED SERVICE PLAN READ CAREFULLY
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I bought an engagement ring here. Mike was very helpful and informative. He help me get exactly what I wanted. I've been back for earnings, and soon for wedding bands. The staff is great and they have a very good warranty for the products. They will do custom work and do the best job to get what you want into the store. Highly recommended!!
Wonderful staff help me with my questions help me pick out the perfect gift thank you
WE LOVE CHARM DIAMOND CENTER!! My husband and I have been together for almost 7 yrs married almost 5yrs. We've been with charm since my first piece of jewellery which was a custom made necklace that says "ANGEL." It's still one of my most CHERISH pieces over 6yrs later. Every year since sometimes more than once a year (lol) my husband gets me something from charm. I have their GORGEOUS CHAMILIA charm bracelet almost filled with charms I adore! I have a couple necklaces a pair of earrings and RINGS!! Several !!! INCLUDING my 2 wedding sets. My main set..is a white gold engagement ring with 2 matching diamond bands all Soldered together, and my NEWEST 5yr wedding anniversary rose gold set with a breathtaking flower like design diamond arrangement at the top, also soldered together with a matching diamond band. Needless to say...staff customer service and care for the jewelery is a big part of why we don't go anywhere else! Lynden mall in brantford. Pam is our gal!!! We love you Pam!! And ... WE LOVE CHARM! love, the Talbot's Dawn & Len
Been doing business here for years. I go back to have rings cleaned and inspected every few months. Same friendly staff over and over. People that take great pride in what they do and have a passion for where they work!
I would give this store a A HANDS DOWN!! I needed a gift for my other half for Christmas (last minute shopping), Pam the sales representative asked me questions about her as in likes and dislikes than boom! Pam picked out the perfect blue necklace! THANK-YOU! ps. she loves it, made me look like a hero!
As always... expertise advise and customer service always exceeds my expectations !
Very pleasant service and I also found the gift that I really wanted that I Couldn't find anywhere else
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