Brawley, United States
1166 K St
N/A
+17603443583
If I could give this place 0 stars I would. The bedside manner at this establishment is APPALLING. I brought my daughter in to have some fillings done, immediately was approached with an attitude from a dental assistant. I shrugged it off. It wasn’t until DR. OLAH came in to begin that I was completely taken back by the MEAN and RUDE tone she had with my child. The entire duration of them proceeding to do ONE filling she verbally harassed my 5 YEAR OLD girl. Her demeanor was down right ABUSIVE. I told her not to talk to my child that way after she was already CRYING because of the way she was speaking to her. Her response was “I don’t think you understand. I’m great at what I do.” My child is extremely well behaved, she didn’t understand why DR. OLAH was talking to her that way. DR. OLAH GRIPPED AND SCREAMED AT MY CHILD even after the first procedure was finished. SHE NEEDS TO BE STRIPPED OF HER LICENSE. My sweet baby girl has now suffered emotional trauma from this horrendous experience. I grabbed her to leave after one filling. Absolutely unacceptable, UNPROFESSIONAL behavior. These people should not be in practice. DO NOT BRING YOUR CHILDREN HERE. I have never heard a medical professional speak that way to a CHILD before. Not to mention, her immediate approach to my little girl was, “DO YOU SPEAK ANY ENGLISH AT ALL??” In a clearly derogatory tone. Racial profiling? In a clinic full of working latinas?? Completely disrespectful. Nothing professional about this place and I WILL ABSOLUTELY BE FILING A COMPLAINT.
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It was a 5 star but now it’s one.
They were welcoming and helpful
Dr. España did two fillings on my left lower jaw without anesthesia. He told me that I did not need anesthesia. Clinicas Dental office receives three stars from me as a patient for these reasons: When it was my wife's turn. He administered an injection of anesthesia in my wife's right lower jaw. She asked, \Did you give me an injection?\ Because he had not explained the procedure to her. I put earphones to listen to my music. Mr. España showed me the, \No Cellphones\, sign so I put the phone in my pocket. He left for few minutes then his assistant came to us and asked me to wait in the waiting room. My wife, had already explained in the previous visit and upon arrival that she needed my presence for comfort. I explained to the assistant to ask Mr. España that it was my wifes request. The assistant said that Mr. España would not work if I stay while he does the procedure. My wife explained she rather cancel appointment and reschedule with another dentist who would allow me to sit close to her for support. My wife didn't understood Mr. España attitude toward us and I have never heard such thing. If they have an extra chair in the procedure area it is for family member, spouse, mom, or dad.
El día Viernes (Ag-29-18) tuve cita a las 3:30 y eran las 6:10 de la tarde, y me dicen que no alcance consulta porqué no tenían preparado el equipo para la limpieza de mis dientes y muelas, pero que me podían hacer cita hasta el día 31 de Septiembre que era lo más cerca que podían hacerla, me sentí bastante frustrado porque llevaba dolor de una muela, llevo un Collarín por haberme operado mi cuello, por desgaste de 7 vértebras cervicales, me sentí rechazado por mi discapacidad.
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